topic Changing ruckus wifi username and password in RUCKUS Support for Lennar Homes

Changing ruckus wifi username and password

mowash9131 — Tue, 14 Feb 2023 15:20:48 GMT

Re: Changing ruckus wifi username and password

Imran_ruckus — Tue, 14 Feb 2023 16:35:00 GMT

Hi mowash9131

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

From the case description, I can understand that you want to change your username and password for Unleashed Wifi.

Please refer to the below link for the same:

https://docs.commscope.com/en-US/bundle/unleashed-200.10-onlinehelp/page/GUID-3678124B-E8F9-4463-BFB9-805E8EEAE9AE.html#:~:text=Go%20to%20https%3A%2F%2Funleashed,For%20Username%2C%20enter%20your%20username.

You could also create a new WLAN or SSID with a new Username and Password. For this, you need to log in to Unleashed. Please refer to the below link.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN-SSID/td-p/47049

Please let me know if you have any queries in this regard.

Best regards,

Imran Sanadi

Lennar Home Community.

Re: Changing ruckus wifi username and password

mowash9131 — Wed, 15 Feb 2023 15:02:52 GMT

I was trying to change my actual WLAN username and password and wanted to know how to complete that task. I am trying to login to unleashed but never recall receiving a username and password therefore wanted to know how to obtain that as well in order to make the changes.

Re: Changing ruckus wifi username and password

Imran_ruckus — Wed, 15 Feb 2023 15:28:53 GMT

Hi mowash9131

Greetings!!!

Thank you for the response and information.

As we discussed, to reset your Wi-Fi password, we need access to Unleashed. And as you mentioned that you don’t have credentials to log in to Unleashed, the only option we have is Resetting the Access Point where you can change your Unleashed credentials and later we can change the Wi-Fi Password from Unleashed.

Please read the following guide for the same:

Physical Factory Reset of RUCKUS Access Points:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Access-Points-Ruckus/td-p/47056

Ruckus Unleashed Set-up using your Mobile:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-using-your-Mobile/td-p/47086

Please refer to the below Video for the initial setup which also includes resetting of Username and Password.

Ruckus Unleashed Set-up using Web:

https://www.youtube.com/watch?v=j8I5aVwMNMg

Reset Wi-Fi password in Unleashed:

https://www.youtube.com/watch?v=sqnG8fupaLk

Please let me know if you have any queries in this regard.

Best regards,

Imran Sanadi

Lennar Home Community.

Re: Changing ruckus wifi username and password

raymond_jender — Tue, 14 Mar 2023 15:07:27 GMT

Your Reset Wi-Fi password in Unleashed: video is for the Wifi AP admin password and not how the change the WiFi access password!! How to change the actual WiFi access password when the WLAN already exists?

Re: Changing ruckus wifi username and password

raymond_jender — Tue, 14 Mar 2023 15:19:19 GMT

Go to WiFi Networks

Click on the Wifi Network

Then click Edit.

Boom!

Re: Changing ruckus wifi username and password

Imran_ruckus — Tue, 14 Mar 2023 15:23:49 GMT

Hi @raymond_jender

Greetings!!!

As you are trying to reset you unleashed Wi-Fi password.

First, we should have access to Unleased Web or Unleashed Mobile Application. Please make sure you have access to Unleashed Web or Unleashed Mobile App.

Please browse and log in to your Unleashed account.

Select Wi-Fi Network>>Select your WLAN Network (SSID)>>Edit WLAN>>Change the password

(Please refer to the below screenshots)

You could also create a new network WLAN SSID: Please refer to the below video-

https://www.youtube.com/watch?v=eSl_8rs1QnU

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.