topic Re: Replacement in RUCKUS Support for Lennar Homes

Replacement

Dayamicooper — Sun, 12 Feb 2023 20:33:15 GMT

I need help replacing my FEK3829R0T3, this is the second time I have an issue with the connection. I’ve tried restarting and resetting and it doesn’t work. Please let me know what I can do to fix this issue.

Re: Replacement

Jayavidhya — Mon, 13 Feb 2023 12:39:44 GMT

Hi @Dayamicooper

Please give us the detailed description of the issue.

1: Also please let us know whether your access points are getting power?

2:If the Access Points are getting power, can you connect to the SSID/Wi-Fi ID?

3:Is the SSID/Wi-Fi ID from the Access Point is slow, but the AT&T work fine?

4:Please confirm if the ICX7150 Switch SYS LED light is amber or green?

Best regards,

Jayavidhya

Lennar Home Community

Re: Replacement

Dayamicooper — Mon, 13 Feb 2023 12:53:21 GMT

Hello,

The Access points are getting power but will not connect to the Wifi. I've already spoken with AT&T Everything was working fine with them but they will replace the router just in case. The power light is Green there's two other lights that are Amber color.

Re: Replacement

Jayavidhya — Mon, 13 Feb 2023 14:46:45 GMT

Hi @Dayamicooper

Basically if the switch has one green and one yellow light, the switch is stuck in boot mode.

Switch in boot mode is related to software issue so we cannot replace the chassis until you confirm that the hardware is damaged.

Please follow the below steps to perform the software recovery process.

Here is the quick guide to perform software recovery.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Ruckus ICX Recovery Load boot code from boot monitor

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/m-p/47187

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

Best regards,

Jayavidhya

Lennar Home Community