APs wont exit Configme mode after successfully factory reset

ElijahLL — Sat, 04 Feb 2023 06:22:02 GMT

Got a new one for ya:

My wife is helping me install the new modem & switch the CAT cables as the modem is downstairs & the ICX unit is upstairs. She unplugs the power to the ICX unit instead of the LAN CAT & when we plug it back in the network the APs push "Ruckus Unleashed" is gone from the available devices on our own. After unplugging the POEs & resetting our phones I ran a full Configme factory resets on each of the 2 APs successfully however, after the final step of the factory reset the APs won't exit Configme mode. I can see each of them now on my phone's available networks but instead of saying "Ruckus-Unleashed" (as I left the network name) they both show "Configme...". I can't log onto either & can't figure out what's going on.

Re: APs wont exit Configme mode after successfully factory reset

Phiravin — Fri, 10 Feb 2023 10:14:13 GMT

Hello,

You may first want to check the router if these two APs have a valid IP address. If yes, try pinging to these IP addresses from a laptop connected to the router.

After that you can try entering the APs IP address in a browser in this format - https://ipaddressofap

Try logging in with admin/admin or super/sp-admin credentials. If you are able to access the Web page, you can configure the SSID again. If you run into any issues, please let me know.

Regards,

Phiravin

topic Re: APs wont exit Configme mode after successfully factory reset in RUCKUS Support for Lennar Homes

APs wont exit Configme mode after successfully factory reset

Re: APs wont exit Configme mode after successfully factory reset