topic Connected With Warning in RUCKUS Support for Lennar Homes

Connected With Warning

estone — Thu, 09 Feb 2023 08:17:04 GMT

Greetings,

I have just fixed an Router/Switch issue on my ICX-7150-C12P, under the guidance of one of your techs. However, upon reviewing the dashboard, I notice that one of the switch ports is showing as 'Connected With Warning'. Do we have a troubleshooting manual that I could use to understand what that means. Maybe have someone describe to me what that warning is indicative of?

I am not seeing any perceptible functional issues, but I would like to get out in front of this. If it helps, the port displaying the issue is the port being fed directly by a cable coming from my ISP's modem.

Let me know when you can.

Re: Connected With Warning

Jayavidhya — Thu, 09 Feb 2023 15:30:19 GMT

Hi @estone

Please let us know what is connected on that port showing "Connected with warning".

Best regards,

Jayavidhya

Lennar Home Community

Re: Connected With Warning

estone — Thu, 09 Feb 2023 15:42:41 GMT

Hey Jayavidhya,

The cable coming from my ISP's modem went there.

I switched the port from port 11 to port 6 and it is no longer showing that error.

Would you be able to tell me what that means or point me to a manual that I can use to find out more about it? Trying to see if I can address myself in the future (should it come back) without wasting your time.

Re: Connected With Warning

Jayavidhya — Thu, 09 Feb 2023 17:01:54 GMT

Hi @estone

Thanks for your reply. Switch can show that error for various reasons.

Please read the below link for the detailed understanding of the error.

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-E471A9AF-2F43-4DA4-9A12-8A9BD202B543.html

Best regards,

Jayavidhya

Lennar Home Community

Re: Connected With Warning

estone — Thu, 09 Feb 2023 17:15:50 GMT

Hey Jayavidhya,

This appears to be for PoE issues, unless my page isn't loading correctly. This doesn't go into what 'connected with warning' means. Can you verify that you sent the correct link?

Re: Connected With Warning

Jayavidhya — Fri, 10 Feb 2023 16:33:35 GMT

Hi @estone

Please share the screenshot of the error showing "Connected with warning" .

Best regards,

Jayavidhya

Lennar Home Community

Re: Connected With Warning

estone — Fri, 10 Feb 2023 16:43:52 GMT

Hey Jayavidhya,

It is no longer showing on my network but I went ahead and googled an image of what it looked like.

Connected With Warning

This is all it showed for me as well with no explanation as to what the potential issue may or may not have been. This is why I asked if you could send me a troubleshooting manual that describes errors like this.

Any thoughts?

Re: Connected With Warning

Jayavidhya — Fri, 10 Feb 2023 18:08:10 GMT

Hi @estone

Connected with warning error occurs due to various reasons. It can be due to cable issues or something related to connectivity problem.

Please read the following guide for better understanding of the issue.

https://docs.commscope.com/bundle/unleashed-200.8-onlinehelp/page/GUID-CE16E880-0048-4AC6-8843-D98FC55C96DA.html

Best regards,

Jayavidhya

Lennar Home Community

Re: Connected With Warning

estone — Fri, 10 Feb 2023 20:03:00 GMT

Jayavidhya,

Thanks for your explanation. The link you sent me, however, does not show anything about the 'connected with warning' issue that I wanted to learn more about. Is it possible you sent me the wrong link? Can you please double check?

Re: Connected With Warning

smittyva — Wed, 19 Jul 2023 20:34:24 GMT

@estone, did you ever get a resolution to this? I have a switch that is showing "Connected with Warning" on two ports. I'm not sure where to go to troubleshoot what the warning is.

Re: Connected With Warning

estone — Wed, 19 Jul 2023 20:38:11 GMT

Hey smittyva,

I never did. I just left it after realizing it didn't affect my connection/speed/etc. At least not that I am aware of.

Re: Connected With Warning

smittyva — Wed, 19 Jul 2023 20:45:11 GMT

I just noticed that if you hover over the "Connected with Warning" block in Unleashed, it has a pop-up description of "CRC Error Detected". That leads me to believe it is not a power issue. Interestingly as I've been troubleshooting, a few more ports are displaying the warning. I might need to do a reload to see if that helps.