topic Re: I need a step by step instruction on setting up this stupid lennar homes unsupported ruckus syst in RUCKUS Support for Lennar Homes

I need a step by step instruction on setting up this stupid lennar homes unsupported ruckus system

dascoop — Sat, 28 Jan 2023 16:36:09 GMT

Seriously. I bought this home and I got no documentation and they won't take my calls or emails because Ruckus is trash evidently.

Re: I need a step by step instruction on setting up this stupid lennar homes unsupported ruckus syst

Jayavidhya — Mon, 30 Jan 2023 15:42:01 GMT

Hi @dascoop

Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email.
We will be exclusively supporting customers via this community forum support model.

Please follow the below guide for the basic setup for Lennar home users.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/m-p/47106

Ruckus at Home: Introduction(Tutorial video)

https://www.youtube.com/watch?v=vFD_ByQWGH0

RUCKUS UNLEASHED SETUP IN 5 MINUTES (tutorial video)

https://www.youtube.com/watch?v=j8I5aVwMNMg

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-passwords-for-the-Ruckus-Wi-Fi-Access-Points/td-p/46740

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-using-your-Mobile/td-p/47086

Best regards,

Jayavidhya

Lennar Home Community

Re: I need a step by step instruction on setting up this stupid lennar homes unsupported ruckus syst

dascoop — Tue, 31 Jan 2023 11:43:49 GMT

Why do you no longer support your product? Is it that bad?

Re: I need a step by step instruction on setting up this stupid lennar homes unsupported ruckus syst

Jayavidhya — Tue, 31 Jan 2023 13:26:33 GMT

Hi @dascoop

We have tried to create the guides as non-technical as possible, so that they are not difficult to follow.

Also I have attached the links for RUCKUS setup.

Please follow the below steps for the basic setup for Lennar home users.

Please follow the below guide for the basic setup for Lennar home users.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Ruckus at Home: Introduction(Tutorial video)

https://www.youtube.com/watch?v=vFD_ByQWGH0

RUCKUS UNLEASHED SETUP IN 5 MINUTES (tutorial video)

https://www.youtube.com/watch?v=j8I5aVwMNMg

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

however, if you continue to have difficulty following the steps, I would recommend that you seek outside help or a technician.

Best regards,

Jayavidhya

Lennar Home Community