topic Is this the forum for Lennar customers to get a replacement unit? I have in circles to get an RMA in RUCKUS Support for Lennar Homes https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Is-this-the-forum-for-Lennar-customers-to-get-a-replacement-unit/m-p/52737#M4885 <P>OK, went to the Ruckus site and they wouldn't deal with me even though my&nbsp; RS320 AP is still warrantied.&nbsp; They said because I was a Lennar customer that I would have to go to this forum.&nbsp; &nbsp;I post me question here I was contacted by someone from this forum, and I did everything they asked, and I responded with my findings and actions taken. Nothing but silence now for days.&nbsp; Please tell what I have to do to get an RMA.&nbsp; I live in a 55 yr old retirement community and thank god I am an ex IT person.&nbsp; Alsmost no one here in this community&nbsp; could do what was being asked other than most likely me.&nbsp; This is crazy!</P><P>Please just tell me what I have to do or just give some direction.</P> Sat, 28 Jan 2023 18:07:40 GMT laricher 2023-01-28T18:07:40Z Is this the forum for Lennar customers to get a replacement unit? I have in circles to get an RMA https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Is-this-the-forum-for-Lennar-customers-to-get-a-replacement-unit/m-p/52737#M4885 <P>OK, went to the Ruckus site and they wouldn't deal with me even though my&nbsp; RS320 AP is still warrantied.&nbsp; They said because I was a Lennar customer that I would have to go to this forum.&nbsp; &nbsp;I post me question here I was contacted by someone from this forum, and I did everything they asked, and I responded with my findings and actions taken. Nothing but silence now for days.&nbsp; Please tell what I have to do to get an RMA.&nbsp; I live in a 55 yr old retirement community and thank god I am an ex IT person.&nbsp; Alsmost no one here in this community&nbsp; could do what was being asked other than most likely me.&nbsp; This is crazy!</P><P>Please just tell me what I have to do or just give some direction.</P> Sat, 28 Jan 2023 18:07:40 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Is-this-the-forum-for-Lennar-customers-to-get-a-replacement-unit/m-p/52737#M4885 laricher 2023-01-28T18:07:40Z