topic Re: Ruckus is not working in RUCKUS Support for Lennar Homes

Ruckus is not working

Joshua — Mon, 23 Jan 2023 16:52:38 GMT

I have had the home for a year now and the ruckus ethernet and Wi-Fi is not working now.
Not sure what I just be looking for and not sure why I can’t get help via the phone

Re: Ruckus is not working

Jayavidhya — Tue, 24 Jan 2023 12:47:50 GMT

Hi @Joshua

Please give the detailed description of the issue.

1:Please, confirm if the Switch is powering up.

2:Please confirm if the ICx7150 Switch SYST LED light is amber or green.

3: Please, confirm if the Access points are powering up.

Also effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email.
We will be exclusively supporting customers via this community forum support model.

Best regards,

Jayavidhya

Lennar Home Community

Re: Ruckus is not working

Joshua — Tue, 24 Jan 2023 20:12:02 GMT

Fix the problem my self thank you.