topic Re: Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch in RUCKUS Support for Lennar Homes

Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch

slaba0815 — Tue, 24 Jan 2023 01:35:27 GMT

We had a short power outage and since then the Wifi is working only sporadically and slow. Certain sites/Apps do not work at all when connected to the Access points, however everything works through the Wifi from the provider which leads me to believe its an issue with the ICX7150 switch. I tried to find a solution in the forums but am unable to access the Ruckus switch. None of the passwords suggested works to get access. I need help to fix my connection.

Re: Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch

Jayavidhya — Tue, 24 Jan 2023 12:58:41 GMT

Hi @slaba0815

Based on your description, it seems like your switch is running from routing code, due the power outage the switch starts running the wrong code

To solve this issue, you can connect to your local router via Ethernet or Wi-Fi and your are not going to have connectivity issues from there

Here's a short Guide about the normal setup for home users:

Where the main (white) box in your cabinet is the switch (ICX 7150-12CP)

And the boxes on the ceiling are the Wireless Access Points

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

We have 2 ways to access to the Switch 1- In a logical way via Ip address (IPs are logical addresses given by the local router) so we would have to track which IP is that of the Switch (that is using).

1-This guide show you how to track the IP address of the Switch

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

2-This guide show you how to access remotely to your switch

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

3-This guide contains the usernames and passwords if accessing on the switch ask you for that

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

4-Here are the steps how to fix the ‘routing code’ step by step (2 guides)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

The other method to access to the switch is via console (cable access) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.

1-Here is the guide on how to access through the console and pre-install the necessary software

How to console in an ICX-7150-12c

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

2-Once you are log in you can follow up the Routing code guides to fix the issue that are on the step ‘4’

Also you can use the below link to solve this issue.

https://www.youtube.com/watch?v=z4zbJcBSuuw

https://www.youtube.com/watch?v=koUNH9OaadQ

Best regards,

Jayavidhya

Lennar Home Community

Re: Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch

slaba0815 — Wed, 25 Jan 2023 17:23:09 GMT

I was able to access the switch but think I made a mistake flashing and now have both software as Routing software SPR08090d. How can I fix that?

Re: Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch

Vásquez_Fer — Wed, 25 Jan 2023 17:43:05 GMT

Hi @slaba0815

Hope you are doing well !

In order to remove the routing on both partitions you need to preform an upgrade to the Switch ICX-7150-C12P.

We have made 3 different ways to perform the upgrade to the switch via USB/TFTP/UI-TFTP , since you are already on 8090d code you can do the upgrade to the recommend version SPS8095g based on the support portal.

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to perform an Upgrade via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

Best Regards

Fernando Vasquez

Re: Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch

slaba0815 — Wed, 25 Jan 2023 18:11:16 GMT

I downloaded the Software 08095g but in the ZIP there is no "boot" directory where I could find the file as described in the instruction?

Re: Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch

Vásquez_Fer — Wed, 25 Jan 2023 19:45:50 GMT

Hi @slaba0815

Since you are already on a version 8090d in this case 8090d you don't need the boot folder since the new versions UFI ( 8090 code or later ) version include ( everything in the image.bin file ) the fastiron OS, boot code, POE firmware, etc. all in one .bin

Check on the following guide from point '20' :

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

Via TFTP example:

The only file need it is the following :

Best Regards

Fernando Vasquez

Re: Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch

slaba0815 — Wed, 25 Jan 2023 20:09:45 GMT

The good news is that I got the software uploaded and the system appears to be running OK, however I only have one component (a switch) and the accounts (even the super account to administrate) are not working or say no password defined (see response below). Can you advise what I need to do? Thank you ver much.

Keyboard-interactive authentication prompts from server:

| Password:

End of keyboard-interactive prompts from server

SSH@ICX7150-C12 Switch>enable

No password has been assigned yet...

SSH@ICX7150-C12 Switch#show version

UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g

(31457280 bytes) from Primary SPS08095g.bin (UFI)

SW: Version 08.0.95gT211

Compressed Primary Boot Code size = 786944, Version:10.1.24T225 (mnz10124)

Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module

Serial #:FEK3809S1LC

Software Package: BASE_SOFT_PACKAGE

Current License: 2X10GR

P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

1000 MHz ARM processor ARMv7 88 MHz bus

8 MB boot flash memory

2 GB code flash memory

1 GB DRAM

STACKID 1 system uptime is 11 minute(s) 16 second(s)

The system started at 23:55:40 GMT+00 Fri May 06 2022

The system : started=warm start reloaded=by "reload"

SSH@ICX7150-C12 Switch#show version

UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g

(31457280 bytes) from Primary SPS08095g.bin (UFI)

SW: Version 08.0.95gT211

Compressed Primary Boot Code size = 786944, Version:10.1.24T225 (mnz10124)

Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module

Serial #:FEK3809S1LC

Software Package: BASE_SOFT_PACKAGE

Current License: 2X10GR

P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

1000 MHz ARM processor ARMv7 88 MHz bus

8 MB boot flash memory

2 GB code flash memory STACKID 1 system uptime is 11 minute(s) 53 second(s)

The system started at 23:55:44 GMT+00 Fri May 06 2022

The system : started=warm start reloaded=by "reload"

SSH@ICX7150-C12 Switch#Keyboard-interactive authentication prompts from server:

Invalid input -> Keyboard-interactive authentication prompts from server:

Type ? for a list

SSH@ICX7150-C12 Switch#| Password:

Invalid input -> | Password:

Type ? for a list

SSH@ICX7150-C12 Switch#End of keyboard-interactive prompts from server

Invalid input -> End of keyboard-interactive prompts from server

Type ? for a list

SSH@ICX7150-C12 Switch#SSH@ICX7150-C12 Switch>enable

Invalid input -> SSH@ICX7150-C12 Switch>enable

Type ? for a list

SSH@ICX7150-C12 Switch#No password has been assigned yet...

Invalid input -> password has been assigned yet...

Type ? for a list

SSH@ICX7150-C12 Switch#SSH@ICX7150-C12 Switch#show version

Invalid input -> SSH@ICX7150-C12 Switch#show version

Type ? for a list

SSH@ICX7150-C12 Switch# UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g

Invalid input -> UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g

Type ? for a list

SSH@ICX7150-C12 Switch# (31457280 bytes) from Primary SPS08095g.bin (UFI)

Invalid input -> (31457280 bytes) from Primary SPS08095g.bin (UFI)

Type ? for a list

SSH@ICX7150-C12 Switch# SW: Version 08.0.95gT211

Invalid input -> SW: Version 08.0.95gT211

Type ? for a list

SSH@ICX7150-C12 Switch# Compressed Primary Boot Code size = 786944, Version:10.1.24T225 (mnz10124)

Invalid input -> Compressed Primary Boot Code size = 786944, Version:10.1.24T225 (mnz10124)

Type ? for a list

SSH@ICX7150-C12 Switch# Compiled on Thu Apr 21 06:08:52 2022

Invalid input -> Compiled on Thu Apr 21 06:08:52 2022

Type ? for a list

SSH@ICX7150-C12 Switch#

SSH@ICX7150-C12 Switch# HW: Stackable ICX7150-C12-POE

Invalid input -> HW: Stackable ICX7150-C12-POE

Type ? for a list

SSH@ICX7150-C12 Switch#==========================================================================

Invalid input -> ==========================================================================

Type ? for a list

SSH@ICX7150-C12 Switch#UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module

Invalid input -> UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module

Type ? for a list

SSH@ICX7150-C12 Switch# Serial #:FEK3809S1LC

Invalid input -> Serial #:FEK3809S1LC

Type ? for a list

SSH@ICX7150-C12 Switch# Software Package: BASE_SOFT_PACKAGE

Invalid input -> Software Package: BASE_SOFT_PACKAGE

Type ? for a list

SSH@ICX7150-C12 Switch# Current License: 2X10GR

Invalid input -> Current License: 2X10GR

Type ? for a list

SSH@ICX7150-C12 Switch# P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

Invalid input -> P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

Type ? for a list

SSH@ICX7150-C12 Switch#==========================================================================

Invalid input -> ==========================================================================

Type ? for a list

SSH@ICX7150-C12 Switch#UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

Invalid input -> UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

Type ? for a list

SSH@ICX7150-C12 Switch#==========================================================================

Invalid input -> ==========================================================================

Type ? for a list

SSH@ICX7150-C12 Switch#UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

Invalid input -> UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

Type ? for a list

SSH@ICX7150-C12 Switch#==========================================================================

Invalid input -> ==========================================================================

Type ? for a list

SSH@ICX7150-C12 Switch# 1000 MHz ARM processor ARMv7 88 MHz bus

Invalid input -> 1000 MHz ARM processor ARMv7 88 MHz bus

Type ? for a list

SSH@ICX7150-C12 Switch# 8 MB boot flash memory

Invalid input -> 8 MB boot flash memory

Type ? for a list

SSH@ICX7150-C12 Switch# 2 GB code flash memory

Invalid input -> 2 GB code flash memory

Type ? for a list

SSH@ICX7150-C12 Switch# 1 GB DRAM

Invalid input -> 1 GB DRAM

Type ? for a list

SSH@ICX7150-C12 Switch#STACKID 1 system uptime is 11 minute(s) 16 second(s)

Invalid input -> STACKID 1 system uptime is 11 minute(s) 16 second(s)

Type ? for a list

SSH@ICX7150-C12 Switch#The system started at 23:55:40 GMT+00 Fri May 06 2022

Invalid input -> The system started at 23:55:40 GMT+00 Fri May 06 2022

Type ? for a list

SSH@ICX7150-C12 Switch#

SSH@ICX7150-C12 Switch#The system : started=warm start reloaded=by "reload"

Invalid input -> The system : started=warm start reloaded=by "reload"

Type ? for a list

SSH@ICX7150-C12 Switch#

SSH@ICX7150-C12 Switch#SSH@ICX7150-C12 Switch#show version

Invalid input -> SSH@ICX7150-C12 Switch#show version

Type ? for a list

SSH@ICX7150-C12 Switch# UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g

Invalid input -> UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g

Type ? for a list

SSH@ICX7150-C12 Switch# (31457280 bytes) from Primary SPS08095g.bin (UFI)

Invalid input -> (31457280 bytes) from Primary SPS08095g.bin (UFI)

Type ? for a list

SSH@ICX7150-C12 Switch# SW: Version 08.0.95gT211

Invalid input -> SW: Version 08.0.95gT211

Type ? for a list

SSH@ICX7150-C12 Switch# Compressed Primary Boot Code size = 786944, Version:10.1.24T225 (mnz10124)

Invalid input -> Compressed Primary Boot Code size = 786944, Version:10.1.24T225 (mnz10124)

Type ? for a list

SSH@ICX7150-C12 Switch# Compiled on Thu Apr 21 06:08:52 2022

Invalid input -> Compiled on Thu Apr 21 06:08:52 2022

Type ? for a list

SSH@ICX7150-C12 Switch#

SSH@ICX7150-C12 Switch# HW: Stackable ICX7150-C12-POE

Invalid input -> HW: Stackable ICX7150-C12-POE

Type ? for a list

SSH@ICX7150-C12 Switch#==========================================================================

Invalid input -> ==========================================================================

Type ? for a list

SSH@ICX7150-C12 Switch#UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module

Invalid input -> UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module

Type ? for a list

SSH@ICX7150-C12 Switch# Serial #:FEK3809S1LC

Invalid input -> Serial #:FEK3809S1LC

Type ? for a list

SSH@ICX7150-C12 Switch# Software Package: BASE_SOFT_PACKAGE

Invalid input -> Software Package: BASE_SOFT_PACKAGE

Type ? for a list

SSH@ICX7150-C12 Switch# Current License: 2X10GR

Invalid input -> Current License: 2X10GR

Type ? for a list

SSH@ICX7150-C12 Switch# P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

Invalid input -> P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

Type ? for a list

SSH@ICX7150-C12 Switch#==========================================================================

Invalid input -> ==========================================================================

Type ? for a list

SSH@ICX7150-C12 Switch#UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

Invalid input -> UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

Type ? for a list

SSH@ICX7150-C12 Switch#==========================================================================

Invalid input -> ==========================================================================

Type ? for a list

SSH@ICX7150-C12 Switch#UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

Invalid input -> UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

Type ? for a list

SSH@ICX7150-C12 Switch#==========================================================================

Invalid input -> ==========================================================================

Type ? for a list

SSH@ICX7150-C12 Switch# 1000 MHz ARM processor ARMv7 88 MHz bus

Invalid input -> 1000 MHz ARM processor ARMv7 88 MHz bus

Type ? for a list

SSH@ICX7150-C12 Switch# 8 MB boot flash memory

Invalid input -> 8 MB boot flash memory

Type ? for a list

SSH@ICX7150-C12 Switch# 2 GB code flash memory

Invalid input -> 2 GB code flash memory

Type ? for a list

SSH@ICX7150-C12 Switch# 1 GB DRAM

Invalid input -> 1 GB DRAM

Type ? for a list

SSH@ICX7150-C12 Switch#--More--, next page: Space, next line: Return key, quit: Control-c

Invalid input -> --More--, next page: Space, next line: Return key, quit: Control-c

Type ? for a list

SSH@ICX7150-C12 Switch#

Re: Internet Access Sporadic and Slow After Power Outage - ICX 7150 Switch

Vásquez_Fer — Wed, 25 Jan 2023 21:38:20 GMT

Hi @slaba0815

Great to hear that your system is up and running please feel free to mark the post as successful.

What it says is that you have not assigned a password on Privileged EXEC mode.

So to go from > to #

Switch>enable
No password has been assigned yet...
Switch#

In order to create the password use the following steps

enable

Configure terminal

enable super-user-password pass

Where 'pass' is the password

Following example :

Switch>enable
No password has been assigned yet...
Switch#
Switch#conf t
Switch(config)#enable super-user-password pass
Switch(config)#exit
Switch#exit
Switch>
Switch>enable
Password:

DISBALE

Switch#
Switch#conf t
Switch(config)#no enable super-user-password pass
Switch(config)#exit
Switch#exit
Switch>enable
No password has been assigned yet...
Switch#

Best Regards

Fernando Vasquez