topic how to set up a replacement of switch icx7150-c12p and access points in RUCKUS Support for Lennar Homes

how to set up a replacement of switch icx7150-c12p and access points

tanchen75 — Tue, 17 Jan 2023 20:48:02 GMT

I just got a new ICX7150-c12p for replacement. I have three access points. After plugged in with the new switch, I can see that there are three recover.me wireless and one configure.me, and all access points are blinking green on 5G and 2.4G without other light on. Since this is first time I am doing this, is there a step by step guide on how to set up in order to get them to work?

Re: how to set up a replacement of switch icx7150-c12p and access points

Vásquez_Fer — Tue, 17 Jan 2023 23:47:54 GMT

Hi @tanchen75

Please make sure the cables are connected correctly the cable from the Router ( ISP ) internet provider is connected to 1 of the 12 ports (in the red section) .

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Best Regards

Fernando Vasquez

Re: how to set up a replacement of switch icx7150-c12p and access points

tanchen75 — Wed, 18 Jan 2023 04:31:34 GMT

Thanks.

The cable connections are done according to the steps outlined in the link you provided above; There are all solid green lights on status and ethernet cable connection port (I don't have permission to upload image here).

1. Access Point R510/R310 ( AP 😞 Power light is blinking, solid green light on "CTL" and no other light.

2. there are different wireless: 3 recover.me-xxxx ( i have 3 APs) , a few of configure.m-xxxx and ruckus-unleased.

please let me know what to do next.

Re: how to set up a replacement of switch icx7150-c12p and access points

Jayavidhya — Wed, 18 Jan 2023 13:04:56 GMT

Hi @tanchen75

Based on your description, PWR LED blinking Green means that the Access Points are not getting an IP address from router. Please confirm the cable connection of your device.

Check if the port the AP is connected to is providing DHCP services on the Native/Default VLAN.

The versions must match for the AP to join the network unleashed existing

1-Connect the AP to your router to get a valid IP
2-Ssh to the IP, default credentials are admin/sp-admin
3-Run the following command > show version

4-Confirm the version of the AP

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Also let me add more detail to understand the LED lights of your Access points.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

Best regards,

Jayavidhya

Lennar Home Community

Re: how to set up a replacement of switch icx7150-c12p and access points

tanchen75 — Wed, 18 Jan 2023 15:19:53 GMT

Thanks.

For the steps outlined above 1~4， could you give me a little more details about which tools I could use to run step 2 to 4?

Re: how to set up a replacement of switch icx7150-c12p and access points

Jayavidhya — Wed, 18 Jan 2023 15:49:01 GMT

Hi @tanchen75

1: Type “CMD” from start button and open:

2: Run the Following command: "arp -a", now you can see the IP or internet address of the switch, and the physical address, however you need to know the physical address that can be located on a sticker in the Switch, so you can do the match with the information displayed in the CMD.

3: Now you know the IP or internet address, let's download the free Application that will allow you to gain the remote access.

Visit: https://putty.org/

4: Now open the putty application and enter the information inside the IP field, and choose between SSH or Telnet access, please test both options because the SSH access is not always active by default, but Telnet must work.

SSH:

Telnet:

5: Access: whichever option you are using, if it asks for a password, enter the following, the enable command allows you to execute more commands to check the switch.

User: “super”

Password: “sp-admin”

“Show version” (check current version)

Best regards,

Jayavidhya

Lennar Home Community

Re: how to set up a replacement of switch icx7150-c12p and access points

tanchen75 — Fri, 20 Jan 2023 17:07:15 GMT

Hi，this is what I got from command "arp -a". I tried the first ip address with both options but no lucky. Which one should I use?

the computer is connected to switch through the Type c-usb console port.

thanks.

Re: how to set up a replacement of switch icx7150-c12p and access points

Jayavidhya — Fri, 20 Jan 2023 18:40:47 GMT

Hi @tanchen75

Using the following applications is possible to scan your network to check the IP address for Telnet/SSH or web access to the Ruckus devices.

Before using IP scanner please try rebooting the switch to force run the DHCP.

Windows:

https://www.advanced-ip-scanner.com/

NOTE: IMPORTANT VIDEO TO WATCH : https://youtu.be/O1lerd0IFg0

Now you know the IP or internet address, let's download the free Application that will allow you to gain the remote access.

Visit: https://putty.org/

Now open the putty application and enter the information inside the IP field, and choose between SSH or Telnet access, please test both options because the SSH access is not always active by default, but Telnet must work.

SSH:

Telnet:

Access: whichever option you are using, if it asks for a password, enter the following, the enable command allows you to execute more commands to check the switch.

User: “super”

Password: “sp-admin”

“Show version” (check current version)

Best regards,

Jayavidhya

Lennar Home Community

Re: how to set up a replacement of switch icx7150-c12p and access points

tanchen75 — Fri, 20 Jan 2023 18:52:28 GMT

this is what I got from running the ip-scanner but finding nothing with ruckus related:

Re: how to set up a replacement of switch icx7150-c12p and access points

Jayavidhya — Fri, 20 Jan 2023 20:01:46 GMT

Hi @tanchen75

Please try rebooting the switch before using IP scanner to force run the DHCP.

Best regards,

Jayavidhya

Lennar Home Community

Re: how to set up a replacement of switch icx7150-c12p and access points

tanchen75 — Fri, 20 Jan 2023 21:17:34 GMT

this is what i got after reboot

Re: how to set up a replacement of switch icx7150-c12p and access points

Vásquez_Fer — Fri, 20 Jan 2023 21:39:23 GMT

Hi @tanchen75

Hope you are doing well !

Please make sure the cable from the Router ( Local ) ISP to the Switch is well plugged in 1 of the 12 ports available, as shown in following example:

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Best Regards

Fernando Vasquez

Re: how to set up a replacement of switch icx7150-c12p and access points

tanchen75 — Sat, 21 Jan 2023 01:41:51 GMT

Hi, Fernando

The problem has been resolved. It looks like a problem with the cable.

Thank you very much.

Tan.

Re: how to set up a replacement of switch icx7150-c12p and access points

Yarenis — Mon, 23 Jan 2023 19:38:41 GMT

Hi @tanchen75

Thanks for the Upgrade, and we are glad that the issues have been fixed, Please feel free to mark the post as ACCEPTED SOLUTIONS.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community Moderator