topic Re: Ruckus R510 Access Points PWR blinking green in RUCKUS Support for Lennar Homes

Ruckus R510 Access Points PWR blinking green

iampresidito — Sun, 15 Jan 2023 15:46:53 GMT

Ruckus ICX 7150 switch connect to 3 Ruckus R510 Access Points has the PWR light blinking in green but the CTL has a steady green on just 2 of them and blinking on 1.

Re: Ruckus R510 Access Points PWR blinking green

Jayavidhya — Mon, 16 Jan 2023 13:17:20 GMT

Hi @iampresidito

Based on your description, PWR LED blinking Green means that the Access Points are not getting an IP address from router. Please confirm the cable connection of your device.

Check if the port the AP is connected to is providing DHCP services on the Native/Default VLAN.

The versions must match for the AP to join the network unleashed existing

1-Connect the AP to your router to get a valid IP
2-Ssh to the IP, default credentials are admin/sp-admin
3-Run the following command > show version

4-Confirm the version of the AP

Also let me add more detail to understand the LED lights of your Access points.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

Best regards,

Jayavidhya

Lennar Home Community

Re: Ruckus R510 Access Points PWR blinking green

iampresidito — Tue, 17 Jan 2023 19:39:14 GMT

There is internet connection despite the blinking PWR and CTR lights. Per your instructions - the AP is connected to the router via the switch connect.

Re: Ruckus R510 Access Points PWR blinking green

iampresidito — Tue, 17 Jan 2023 20:23:03 GMT

Can I get a call or some kind of video to run me through the steps more vividly.

Re: Ruckus R510 Access Points PWR blinking green

Jayavidhya — Tue, 17 Jan 2023 20:44:50 GMT

Hi @iampresidito

Thanks for your reply. If the PWR is blinking green it means that the access points are not getting IP from the DCHP server > Local router.

Please check the following guide to make sure is the right devices and the connections

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Best regards,

Jayavidhya

Lennar Home Community

Re: Ruckus R510 Access Points PWR blinking green

Jayavidhya — Wed, 18 Jan 2023 14:05:53 GMT

Hi @iampresidito

Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email.
We will be exclusively supporting customers via this community forum support model.

I understand that the steps may be somewhat new, however, we cannot replace the chassis until you confirm that the hardware is damaged.
We have tried to create the guides as non-technical as possible, so that they are not difficult to follow; however, if you continue to have difficulty following the steps,
I would recommend that you seek outside help or a technician.

Best regards,

Jayavidhya

Lennar Home Community