topic Re: Slow/No Connectivity After Power Outage in RUCKUS Support for Lennar Homes

Slow/No Connectivity After Power Outage

r_mendoza85 — Sat, 07 Jan 2023 00:52:49 GMT

After a commercial power outage my Ruckus system has not been functioning as it was prior to. The switch powers up fine with good indications but the internet on all devices is extremely slow or not at all operable. Internet function still operates fine from the ISP wireless modem. Have restarted the Ruckus system several times and tried plugging in the AP’s 510 into other ports with no improvement. Appreciate any help.

Re: Slow/No Connectivity After Power Outage

Sgatjens — Mon, 09 Jan 2023 14:03:25 GMT

Hello

It seems that your ICX switch is running from Routing code.

Some symptoms when the ICX 7150-c12p is running Routing code:

Smart devices like Amazon's Alexa not working as intended.
Unleashed dashboard sometimes not showing as "Connected" on the Internet tab.
Websites not loading.
Several connectivity issues.

Please check the links below to follow the steps to fix this issue:

How to Fix Routing code issues on Lennar Home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users/td-p/47305

How to Fix Routing code issues on Lennar Home users via Web GUI.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/td-p/47959

Re: Slow/No Connectivity After Power Outage

r_mendoza85 — Fri, 13 Jan 2023 01:11:55 GMT

Thank you!