topic Send Human Technician in RUCKUS Support for Lennar Homes

Send Human Technician

FixYourProgram — Fri, 06 Jan 2023 17:31:01 GMT

I need a real person to come hook everything up. We purchased a Lennar home and the previous owners could never make it work. Nothing works. I need a technician, not a support forum.

Re: Send Human Technician

mceik — Sat, 14 Jan 2023 00:43:13 GMT

Good luck finding someone! We've had the system 3 years and can NOT get the support we need. I'm researching an entirely NEW system from a competitor because I'm fed up with the lousy support on the Ruckus.

Re: Send Human Technician

Jayavidhya — Mon, 16 Jan 2023 20:12:29 GMT

Hi @mceik

Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.

I would recommend that you seek outside help or a technician.

For better understanding please give the detailed description of the issue.

Best regards,

Jayavidhya

Lennar Home Community