WIFI is not showing up and the green lights are not blinking on the modems.

50509760 — Wed, 28 Dec 2022 23:54:01 GMT

Wifi is not showing up after the power outage in my home. The modem lights are not blinking as well.

Re: WIFI is not showing up and the green lights are not blinking on the modems.

Vásquez_Fer — Thu, 29 Dec 2022 12:24:36 GMT

Hope you are doing well!

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Best Regards

Fernando Vasquez

Re: WIFI is not showing up and the green lights are not blinking on the modems.

50509760 — Sun, 01 Jan 2023 18:54:29 GMT

I see both amber and green on my switch.

Re: WIFI is not showing up and the green lights are not blinking on the modems.

50509760 — Sun, 01 Jan 2023 18:56:30 GMT

I see green for power and amber/orange for syst indicator.

Re: WIFI is not showing up and the green lights are not blinking on the modems.

Yarenis — Mon, 02 Jan 2023 15:21:59 GMT

Hi @50509760

Based on your description, it seems that the Switch (ICX7150 Switch) is stuck in boot mode, so the unit will not pass any kind of traffic, in order to fix the problem, you will have to perform a software recovery which requires, two connections between your ICX to a computer, I am going to advise use a window because the steps are easier, one connection will be the console connection, using a type C/USB cable, where type C cable will be connected to the ICX7150 Switch and the USB to your computer, finally the second connection will be a regular Ethernet cable connected between the computer and the out-of-band management port on your Switch, don't worry because the following guide will explain in detail the step by step.

Note: after fixing the issue of the Switch being stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin in both partitions primary and secondary.

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

Ruckus ICX Recovery Load boot code from boot monitor Tutorial guide.

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

topic Re: WIFI is not showing up and the green lights are not blinking on the modems. in RUCKUS Support for Lennar Homes

WIFI is not showing up and the green lights are not blinking on the modems.

Re: WIFI is not showing up and the green lights are not blinking on the modems.

Re: WIFI is not showing up and the green lights are not blinking on the modems.

Re: WIFI is not showing up and the green lights are not blinking on the modems.

Re: WIFI is not showing up and the green lights are not blinking on the modems.

Ruckus ICX Recovery Load boot code from boot monitor Tutorial guide.

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s