topic Wifi in RUCKUS Support for Lennar Homes

Wifi

Rolo106 — Mon, 26 Dec 2022 03:16:22 GMT

how come my Linksys mesh system that’s 5 years old is faster than my Ruckus wifi in my Lennar smart home built in Nov 2020? Even the router Comcast gave me that’s in my upstairs closet is faster. I have the fastest speed offered by Comcast. Would like to get rid of everything and just use Ruckus but the speed sucks and has never been good or consistent. Could I have defective units? Please help.

Re: Wifi

Yarenis — Mon, 26 Dec 2022 15:40:12 GMT

Hi @Rolo106

Base in your description, it looks like your Switch (ICX7150 Switch) may be booting from the wrong partition, let me add the guide to fix the issue.

Note: if you have access to the Unleashed Dashboard and the Switch can be seen from there, it may look like the following image, ICX7150-C12-Router instead of ICX7150-C12-Switch, now before starting the steps of the guide, I will advise you to cable the computer directly to the Switch, since you will have a better connectivity than if you connect via wireless.

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/td-p/47959

How to Fix Routing code issues on Lennar Home users via CLI

Guide#1:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users/td-p/47305

Guide#2:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-code-issue-in-your-ICX7150-Switch/td-p/47335

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

Re: Wifi

Rolo106 — Mon, 26 Dec 2022 23:56:27 GMT

Hello, I did everything and my speed is still terrible compared to using Xfinity provided router. No change. Screenshots attached from all the steps. It’s not letting me paste or upload more than one photo. Please help.

Re: Wifi

Rolo106 — Mon, 26 Dec 2022 21:58:13 GMT

In fact it’s even slower now. Little over 200 mbps. I have 1plus gig with Xfinity and my Linksys mesh is over 400 mbps. What’s wrong? Please help.

Re: Wifi

Rolo106 — Mon, 26 Dec 2022 22:00:38 GMT

Screenshot

Re: Wifi

Yarenis — Mon, 26 Dec 2022 22:28:52 GMT

Please gain access to the Switch via SSH, Telnet or console and run the next commands, final share the results. We always advise t run the speed test via wire and wireless environment, so we can see if the switch is the issue or the Access Points.

1:Wire your computer directly to the ICX7150 Switch and run the speed test.

2:Connect your computer to the Unleashed Wi-Fi and run the speed test.

3:Finally gain access to the Switch and run the commands.

show run

show lldp neighbor

show mac-address

show interfaces brief

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-ICX-7150-12P-or-access-points-quot/td-p/47388

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

Re: Wifi

Rolo106 — Mon, 26 Dec 2022 22:44:37 GMT

Hi! How to I run this hardwire test without a computer that has an Ethernet port?

Re: Wifi

Yarenis — Tue, 27 Dec 2022 14:36:51 GMT

Hi @Rolo106

There is no other way to test the wire speed, however you can connect via SSH or telnet to the Switch and provide the previous commands I have requested, also confirm while you run the speed test via wireless, what is the signal type your devices are connected, so we can also confirm if the issue is to the 2.4 signal or the 5G, from clients TAP you can confirm what signal you are connected, and run the speed test, finally provide the results as well in both signal, you must have to test different devices because the devices are the ones that choose the signal type, or create two test SSID/Wi-Fi signal using 2.4 and 5G only just for testing purpose.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community