topic Unleash default usename and password isnt working, The internet is also not working in RUCKUS Support for Lennar Homes

Unleash default usename and password isnt working, The internet is also not working

dharma_raj83 — Wed, 21 Dec 2022 15:35:57 GMT

My internet connected via ruckus not working for many days. I connected directly to internet provider network and working on. we need some support to fix this. Please help to resolve this issue

Re: Unleash default usename and password isnt working, The internet is also not working

Vásquez_Fer — Wed, 21 Dec 2022 16:01:42 GMT

Hi @dharma_raj83

Ruckus devices distribute internet through your house via the Access Point ( white boxes on the ceiling ), so if there is a connectivity problem, we must check the ISP Router (local router) and see if we have connectivity directly from your Local Router:

Here is a short guide with the most common setups for Lennar home users :

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Could you explain in detail the problem you are facing with the Ruckus devices at your home ?

Best Regards

Fernando Vasquez

Re: Unleash default usename and password isnt working, The internet is also not working

dharma_raj83 — Sun, 25 Dec 2022 04:45:38 GMT

I didnt get proper help

Re: Unleash default usename and password isnt working, The internet is also not working

dave_feasey — Tue, 17 Jan 2023 18:59:00 GMT

Hi dharma_raj83,

Can you please provide more information and confirm that you followed the steps outlined by Yarenis and Fernando above.

Thanks.