topic Re: Internet slower than before + DNS could not be found for websites in RUCKUS Support for Lennar Homes

Internet slower than before + DNS could not be found for websites

rajat20151 — Sat, 17 Dec 2022 03:11:58 GMT

Hi there!
I have an Orbi standalone that I use as the router for my home. I am using the R510 satellites provided in my Lennar home. I have noticed that recently, some apps (like using Amazon) state that they have no internet. When I did this on my PC, it stated that the DNS could not be found. I tried connecting to the wifi SSID that is linked directly to the router and not the satellites, and it is much faster. What do I do?

Re: Internet slower than before + DNS could not be found for websites

rajat20151 — Sun, 18 Dec 2022 23:34:25 GMT

I found out it was because thew Switch is marked as disconnected.

Title says all. I am using a Modem that is then connected to a Router and then to the Switch but have been having problems on some devices lately. Looked through to find out this was the issue. I tried going into SSH but the passwords are all wrong, and Telnet states that it could not open connection to the host.

Can someone offer any bit of help here?

Re: Internet slower than before + DNS could not be found for websites

Yarenis — Mon, 19 Dec 2022 17:03:36 GMT

Hi @rajat20151

Based on your description, it looks like your Switch (ICX7150 Switch) is booting from the wrong partition, however, if you have tried to access via SSH or Telnet and the password is not working, you need to test the same credentials you used for getting access to the Unleashed APP, if the issue persisted gain access via console and perform the password recovery, let add the steps.

1:Find the IP address of the Switch.

2:Try the next guide and test the next bundle of credentials, if none of them are working, try the same credential you use in the Unleashed APP.

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/td-p/47959

Usernames: Passwords:

admin sp-admin

super Lennar

lennar

ruckus

Ruckus!

Ruckus1

admin

password

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/td-p/47959

3:If none of the password are working, gain access via console and perform the password recovery steps.

How to console in the ICX-7150-12CP 'Ruckus Switch'

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12c-using-a-Windows-Machine/td-p/46759

RUCKUS ICX 7150 USB TYPE C CONSOLE (tutorial video for ICX)

https://www.youtube.com/watch?v=YXR4xhkw3q8

(Tutorial for MAC)

https://www.youtube.com/watch?v=1AcJokMm78U

Password Recovery on a Ruckus ICX(Tutorial video)

https://www.youtube.com/watch?v=XJS28DWbHM4

Recovering from a lost password (CommScope Guide)

https://docs.commscope.com/bundle/fastiron-08090-securityguide/page/GUID-986D5DF0-BF7E-4327-9030-396433DFFD9D.html

4:Once you fixed the password issue, you can run the next set of command to fix the routing code issue.

ICX7150-C12 Router>enable

ICX7150-C12 Router>show flash (you can confirm in which partition you have the correct code that will start with SPS example: SPS08080f.bin normally will be your primary partition)

ICX7150-C12 Router#copy flash flash secondary (this will copy what is in your primary code to the secondary)

ICX7150-C12 Router# write memory

ICX7150-C12 Router#show flash (now both partitions must start with the SPS before the code type)

ICX7150-C12 Router#Boot system flash primary yes

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired

Re: Internet slower than before + DNS could not be found for websites

rajat20151 — Mon, 19 Dec 2022 17:45:18 GMT

Hello Yarenis ,

Thank you for your help. Yes I got it to work now. Only took a few mins to understand everything but got it down! Do you think this was why my internet was not working properly on certain devices because it was booting from the wrong partition?

Re: Internet slower than before + DNS could not be found for websites

Yarenis — Mon, 19 Dec 2022 18:04:05 GMT

Hi @ rajat20151

That is correct, however, I will advise upgrading the switch to the code 08095g, and placing both partitions with the switching code, the file will look like this SPS08095gufi.bin

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired

Re: Internet slower than before + DNS could not be found for websites

rajat20151 — Mon, 19 Dec 2022 19:10:27 GMT

Yarenis,

I had upgraded to 09010d but then had to downgrade to 08095g as the switch was not connecting already.

Re: Internet slower than before + DNS could not be found for websites

Yarenis — Mon, 19 Dec 2022 19:12:34 GMT

Hi @ rajat20151

No worries, if you are in the code 09010d, you can remain there.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired