Having Issue to be Connected to the Original Wifi with the PW given

HappyValleyBing — Fri, 16 Dec 2022 19:03:40 GMT

Been in this house for 2 years and haven't tried to connect to Ruckus. Switched to a different internet provider and I was wondering about giving it a try.

Connected the yellow cable to the Ruckus hub/splitter in the cable box. Everything shows green light. And the 2 AP blue cables are also plugged in as well.

When I tried to connect to Wifi, on any of my devices, keeps on showing 'connecting', at the end they all failed to connect.

Re: Having Issue to be Connected to the Original Wifi with the PW given

Yarenis — Fri, 16 Dec 2022 19:32:33 GMT

Hi @ HappyValleyBing

Let me add some common set-ups for Lennar homes, take into consideration that what you need to connect from your ISP to the Switch must be a router or gateway (not a regular modem) since the Switch is just a switch and the ruckus Access Points are access points, so they rely on your ISP router to get the IP addresses and also to take care of the routing.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired

topic Having Issue to be Connected to the Original Wifi with the PW given in RUCKUS Support for Lennar Homes

Having Issue to be Connected to the Original Wifi with the PW given

Re: Having Issue to be Connected to the Original Wifi with the PW given