topic R510 Access Point in RUCKUS Support for Lennar Homes

R510 Access Point

EDUALOPEZ1206 — Fri, 16 Dec 2022 17:35:18 GMT

Good afternoon,

I have a couple questions. First, my name is Edua Lopez. I am the landlord of the tenant residing in my property which is a Lennar home. Her router stopped working. I would like to know if we have a warranty or what I can do in order to get a new one or see how we can get it repaired. This is the information: PRODUCT NAME: R510 ACESS POINT, BRAND: RUCKUS WIRELESS, MODEL: R510. Please get back to me as soon as possible. Thank you.

Re: R510 Access Point

Vásquez_Fer — Fri, 16 Dec 2022 17:45:35 GMT

Hi @EDUALOPEZ1206

1-What kind of troubleshooting steps did you preform to get that the Access Point R510 is damaged ?

2 How many access Points are at your home ?

3-Please verify connections here is a short guide :

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Best Regards

Fernando Vasquez