https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/can-connect-new-device/m-p/115407#M32835 <P>my ruckus device Bouvier provides access to internet upstairs. it is not letting my new device connect (sonos).</P><P>it needs to be updated and reconfigured to allow access to internet for other devices. we are on day three now, and also we can access the portal we have no sign in or password and their is no password recovery. It is a Lennar home. please email at <A href="mailto:sharesecollier@comcast.net" target="_blank">sharesecollier@comcast.net</A></P> Thu, 06 Aug 2026 12:36:26 GMT sharese 2026-08-06T12:36:26Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/can-connect-new-device/m-p/115407#M32835 <P>my ruckus device Bouvier provides access to internet upstairs. it is not letting my new device connect (sonos).</P><P>it needs to be updated and reconfigured to allow access to internet for other devices. we are on day three now, and also we can access the portal we have no sign in or password and their is no password recovery. It is a Lennar home. please email at <A href="mailto:sharesecollier@comcast.net" target="_blank">sharesecollier@comcast.net</A></P> Thu, 06 Aug 2026 12:36:26 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/can-connect-new-device/m-p/115407#M32835 sharese 2026-08-06T12:36:26Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/can-connect-new-device/m-p/115435#M32861 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/26237">@sharese</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Let me share the steps to recover the system:</P> <P>&nbsp;</P> <P><STRONG>1. Primary Lennar Support Hub</STRONG></P> <P><A href="https://support.ruckuswireless.com/articles/000015149" target="_blank">https://support.ruckuswireless.com/articles/000015149</A></P> <P>&nbsp;</P> <P><STRONG>2. Password Recovery &amp; Access Issues</STRONG></P> <H3><A href="https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Default-Admin-Login-Username-Password-for-RUCKUS-ICX-7150-C12P/ta-p/105252" target="_blank"><STRONG><U>Default Admin Login Username/Password for RUCKUS ICX-7150-C12P Switches and Wi-Fi Access Points</U></STRONG></A></H3> <P><A href="https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Default-Admin-Login-Username-Password-for-RUCKUS-ICX-7150-C12P/ta-p/105252" target="_blank"><STRONG><U>https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Default-Admin-Login-Username-Password-for-RUCKUS-ICX-7150-C12P/ta-p/105252</U></STRONG></A></P> <P>&nbsp;</P> <P>3. Upgrade to the letes version 200.19</P> <P>&nbsp;</P> <H3><A href="https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Unleashed-Access-Points-Upgrade-Process-to-the/ta-p/75029" target="_blank"><STRONG><U>RUCKUS Unleashed Access Points Upgrade Process to the Recommended Firmware Version</U></STRONG></A></H3> <P><A href="https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Unleashed-Access-Points-Upgrade-Process-to-the/ta-p/75029" target="_blank"><STRONG><U>https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Unleashed-Access-Points-Upgrade-Process-to-the/ta-p/75029</U></STRONG></A></P> <P>&nbsp;</P> <P><STRONG><U>4. Once the units have been recovered you can enable SONOS set up</U></STRONG></P> <H2><STRONG><U>Sonos connection recommendations and guidelines</U></STRONG></H2> <P>&nbsp;</P> <P><A href="https://support.ruckuswireless.com/articles/000006140" target="_blank"><STRONG><U>https://support.ruckuswireless.com/articles/000006140</U></STRONG></A></P> <P>&nbsp;</P> <P><I><STRONG><U>Best regards,</U></STRONG></I><BR /><I><STRONG><U>Yarenis Hernández</U></STRONG></I><BR /><I><STRONG><U>RUCKUS | Lennar Home Community Support</U></STRONG></I></P> Thu, 06 Aug 2026 19:19:44 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/can-connect-new-device/m-p/115435#M32861 Yarenis 2026-08-06T19:19:44Z