topic Re: Ruckus ICX 7150 Boot Loop Causing Total Network Outage in RUCKUS Support for Lennar Homes

Ruckus ICX 7150 Boot Loop Causing Total Network Outage

mfalam84 — Fri, 31 Jul 2026 22:39:04 GMT

My Ruckus ICX 7150 switch has entered a frequent boot loop, causing a complete network outage and bringing down all connected access points (APs), which are also continuously resetting. As a result, the entire network is down with no internet access.

I have attempted multiple troubleshooting steps and remedies to recover the switch, but the continuous reboot cycle persists and fails to resolve.

This behavior began within the last few days without any local configuration changes, suggesting a software/firmware bug or faulty update. Given the volume of similar reports across the community regarding this issue, Ruckus needs to prioritize and provide a fix/hotfix as soon as possible.

Please escalate this ticket immediately.

Re: Ruckus ICX 7150 Boot Loop Causing Total Network Outage

Imran_ruckus — Tue, 04 Aug 2026 18:50:58 GMT

Hi @mfalam84

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering RUCKUS Switch boot loop issue.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

We may need to check some configurations of your RUCKUS ICX-7150-C12P Switch to troubleshoot this issue.

To proceed with troubleshooting the issue, please follow the steps outlined below to access the Command Line Interface (CLI) and provide the necessary command outputs:

1. First, identify the current IP address assigned to the switch ICX-7150-C12P by your local router. You can use an IP scanner tool to easily locate the switch's IP address on your network. Here is a guide on how to perform this using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

2. Once you have identified the IP address of the switch, proceed to access the Command Line Interface (CLI) of the RUCKUS ICX-7150-C12P switch. Here is a guide on how to access the CLI:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

If you can access the Command line the prompt should look like below:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

3. After successfully accessing the CLI, please execute the following commands and provide the outputs:

enable

show version

show flash

show inline power

show inline power detail

show interface brief

Please share the command outputs or screenshots if you encounter any issues or errors during these steps.

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Ruckus ICX 7150 Boot Loop Causing Total Network Outage

Imran_ruckus — Wed, 05 Aug 2026 19:38:18 GMT

Hi @mfalam84

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Ruckus ICX 7150 Boot Loop Causing Total Network Outage

mfalam84 — Thu, 06 Aug 2026 03:24:41 GMT

The switch is not rebooting anymore.

Here is the output:

telnet@ICX7150-C12 Switch#show version

show version

UNIT 1: compiled on Nov 20 2018 at 00:09:55 labeled as SPS08080d

(25968884 bytes) from Secondary SPS08080d.bin

SW: Version 08.0.80dT211

Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)

Compiled on Thu Nov 15 12:59:22 2018

HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

Serial #:FEK3849Q0DS

Software Package: BASE_SOFT_PACKAGE

Current License: 2X1G

P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

1000 MHz ARM processor ARMv7 88 MHz bus

8192 KB boot flash memory

2048 MB code flash memory

1024 MB DRAM

--More--, next page: Space, next line: Return key, quit: Control-c

STACKID 1 system uptime is 3 day(s) 22 hour(s) 13 minute(s) 52 second(s)

The system started at 10:10:29 GMT+00 Sun Jan 02 2000

The system : started=warm start reloaded=by "reload"

telnet@ICX7150-C12 Switch#

telnet@ICX7150-C12 Switch#show flash

show flash

Stack unit 1:

NAND Type: Micron NAND 2GiB (x 1)

Compressed Pri Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)

Compressed Sec Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)

Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225

Code Flash Free Space = 1247121408

telnet@ICX7150-C12 Switch#show inline power

show inline power

Power Capacity: Total is 124000 mWatts. Current Free is 77800 mWatts.

Power Allocations: Requests Honored 12 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/

State State Consumed Allocated Error

--------------------------------------------------------------------------

1/1/1 On On 3300 15400 802.3af Class 3 3 n/a

1/1/2 On On 3500 15400 802.3af Class 3 3 n/a

1/1/3 On Off 0 0 n/a n/a 3 n/a

1/1/4 On Off 0 0 n/a n/a 3 n/a

1/1/5 On Off 0 0 n/a n/a 3 n/a

1/1/6 On Off 0 0 n/a n/a 3 n/a

1/1/7 On Off 0 0 n/a n/a 3 n/a

1/1/8 On On 2200 15400 802.3af n/a 3 n/a

1/1/9 On Off 0 0 n/a n/a 3 n/a

1/1/10 On Off 0 0 n/a n/a 3 n/a

1/1/11 On Off 0 0 n/a n/a 3 n/a

1/1/12 On Off 0 0 n/a n/a 3 n/a

--------------------------------------------------------------------------

Total 9000 46200

--More--, next page: Space, next line: Return key, quit: Control-c

telnet@ICX7150-C12 Switch#show inline power detail

show inline power detail

Power Supply Data On unit 1:

++++++++++++++++++

Power Supply Data:

++++++++++++++++++

Power Supply #1:

Max Curr: 2.3 Amps

Voltage: 54.0 Volts

Capacity: 124 Watts

PoePower: 124 Watts

POE Details Info. On Unit 1 :

General PoE Data:

+++++++++++++++++

--More--, next page: Space, next line: Return key, quit: Control-cshow interface brief

Firmware

Version

----------------

02.1.0 Build 002

Hardware

Version

----------------

V2R4

Cumulative Port State Data:

+++++++++++++++++++++++++++

#Ports #Ports #Ports #Ports #Ports #Ports #Ports

Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault

-------------------------------------------------------------------------

12 0 3 9 0 9 0

Cumulative Port Power Data:

+++++++++++++++++++++++++++

#Ports #Ports #Ports Power Power

Pri: 1 Pri: 2 Pri: 3 Consumption Allocation

-----------------------------------------------

0 0 12 9.200 W 46.200 W

telnet@ICX7150-C12 Switch#

Re: Ruckus ICX 7150 Boot Loop Causing Total Network Outage

Imran_ruckus — Thu, 06 Aug 2026 13:04:41 GMT

Hi @mfalam84

Greetings!

Thank you for your response and the update.

I see your RUCKUS Switch is on a older 08080d version may causing this issue.

For Lennar users, 08.0.95g is currently considered the recommended stable firmware version.

Simply follow the same steps outlined in the Lennar Knowledge Base article below to upgrade your Switch that should resolve the issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-7150-C12P-from-Non-Unified-Forwarding/ta-p/71353

Please let us know how it goes.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Ruckus ICX 7150 Boot Loop Causing Total Network Outage

Imran_ruckus — Fri, 07 Aug 2026 21:17:46 GMT

Hi @mfalam84

Please see the Important Announcement Below.

Important Announcement! As a part of our Community Platform Migration the community will be temporarily placed into read-only mode from Monday, August 10 through Monday, August 17 (and only during this time period), For any Lennar RUCKUS devices related issues please email us at ruckus-lennar-support@ruckusnetworks.com for assistance. You can also continue reviewing the Lennar Knowledge Base and the Lennar Support board during this period.

Thank you!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support