topic Re: CTL and AIR shows no light. PWR, 5G and 2.4G are solid green. Network keeps getting disconnected in RUCKUS Support for Lennar Homes

CTL and AIR shows no light. PWR, 5G and 2.4G are solid green. Network keeps getting disconnected.

VenuNambiar — Fri, 24 Jul 2026 23:20:00 GMT

I tried unplugging the power adapter. Also tried different ports on the ethernet cables and tried restarting the unit. The PWR turns solid green and AIR blinks for a while before going off, CTL is off as well. 5G and 2.4G are solid green. The network gets disconnected after staying for a while and then turns on again. Does the same back and forth. Please help and provide the troubleshooting steps.

Re: CTL and AIR shows no light. PWR, 5G and 2.4G are solid green. Network keeps getting disconnected

VenuNambiar — Tue, 28 Jul 2026 04:18:41 GMT

ICX 7150 - C21P-2X1G enters a fault state after ~ 30 minutes. SYST LED blinks amber, PWR remains green, all wired ports stop passing traffic, Ruckus APs lose power and rebooting the ICX restores service. I suspect the switch is crashing and would need a replacement. Please help.

Re: CTL and AIR shows no light. PWR, 5G and 2.4G are solid green. Network keeps getting disconnected

Imran_ruckus — Mon, 03 Aug 2026 20:35:20 GMT

Hi @VenuNambiar

Greetings!

Thank you for contacting the RUCKUS Lennar Home Community.

I hope you're doing well.

I noticed that you have already created another post regarding this issue on the Lennar Community Forum (please see the link below). To avoid duplicate discussions and ensure a faster resolution, please continue the conversation in your existing thread. One of our engineers, Sofia, already assisting you there.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ICX-7150-C21P-2X1G-switch-not-working-It-reboots-after-every-30/td-p/115030

Thank you for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community