ICX 7150-C12P Boot Loop Issue - Technician / RMA Request

eeeenz24 — Thu, 30 Jul 2026 03:37:09 GMT

Hello Ruckus Support Team,

I am a Lennar homeowner experiencing a critical issue with my builder-installed ICX 7150-C12P switch. The unit is stuck in a continuous reboot loop where network access comes up briefly for 10–15 minutes, the SYST light flashes orange/amber, and then the unit reboots and drops all network connectivity.

Issue Details:
Model: Ruckus ICX 7150-C12P

Troubleshooting: Performed over 10 manual pinhole factory resets and power cycles. The unit briefly comes online but quickly crashes back into the reboot cycle.

Given the infinite boot cycle despite multiple hard resets, this appears to be a hardware or flash failure on the switch. I need a professional technician to fix this system or process a replacement for the unit as soon as possible.

Please send me a direct message or reply with instructions to submit my unit's MAC address privately so we can initiate an RMA or schedule service.

Thank you

Re: ICX 7150-C12P Boot Loop Issue - Technician / RMA Request

Sgatjens — Thu, 30 Jul 2026 15:07:41 GMT

Hi @eeeenz24

Greetings!

Thank you for contacting the RUCKUS Lennar Home Community.

I hope you're doing well.

I noticed that you have already created another post regarding this issue on the Lennar Community Forum (please see the link below). To avoid duplicate discussions and ensure a faster resolution, please continue the conversation in your existing thread. I will be assisting you there.

Link:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Need-Technician-Assistance-ICX-7150-C12P-Boot-Loop-Issue/m-p/115115#M32593

Thank you for your understanding.

Best regards,

topic ICX 7150-C12P Boot Loop Issue - Technician / RMA Request in RUCKUS Support for Lennar Homes

ICX 7150-C12P Boot Loop Issue - Technician / RMA Request

Re: ICX 7150-C12P Boot Loop Issue - Technician / RMA Request