topic Re: Switch box is having issues in RUCKUS Support for Lennar Homes

Switch box is having issues

Jasmine — Wed, 29 Jul 2026 15:19:57 GMT

I have the ICX 7150 C12P switch. This and the 3 AP setup has been working for 4 years consistently. Yesterday it randomly started restarting constanty every 5-10 minutes. After some diagnosis, we found it was due to the switch. The switch’s lights all seem to flash yellow periodically, and the APs lose power at the same time. We have tried power cycling the switch, factory resetting the switch, and unplugging everything from the switch. The same issue still happens if it losing power after 5-10 minutes of working

Re: Switch box is having issues

JASPER84 — Wed, 29 Jul 2026 18:14:21 GMT

Same problem here as of Saturday evening

Re: Switch box is having issues

Rrabbat — Wed, 29 Jul 2026 18:59:39 GMT

Same. Just started too.

Re: Switch box is having issues

Sgatjens — Wed, 29 Jul 2026 19:57:05 GMT

Hello @Jasmine

Based on the information provided, it appears that you are encountering boot loop issues. 

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To better assist you, could you please provide the following information:

1. Can you confirm if your RUCKUS setup was previously operational, and if there were any power outages before the issue began?
2. When your switch is connected to the outlet, do you observe any illuminated lights (amber or green)? Kindly describe which lights are visible. Additionally, please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

3. Is your internet connection from the ISP stable and functioning? You can verify this by connecting to your local router's Wi-Fi or through an ethernet cable from the router to a laptop/PC.
4. How many access points are currently connected to the switch? Please describe the status of the lights on the access points. Similarly, include a photo showing the access points' light status.

Please log into your RUCKUS Account before uploading these photos/screenshots.

Could you please check the following link and follow the steps there:
Fixing RUCKUS Switch with an Amber/Orange light on "SYST" & Green light on "PWR" & NO lights on APs

If you have any further questions or concerns, feel free to reach out. 

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,
RUCKUS | Lennar Home Community Support

Re: Switch box is having issues

Sgatjens — Wed, 29 Jul 2026 19:57:55 GMT

Hello @JASPER84

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @Jasmine

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly. Please raise a new post with the above description on RUCKUS Lennar Support

Thank you again for your understanding.

Best regards,

Re: Switch box is having issues

Sgatjens — Wed, 29 Jul 2026 19:58:20 GMT

Hello @Rrabbat
Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @Jasmine

Thank you again for your understanding.

Best regards,