topic Re: Where are the answers and solutions? in RUCKUS Support for Lennar Homes

Where are the answers and solutions?

Hankster — Wed, 29 Jul 2026 00:34:45 GMT

I am see a lot of instances where people are losing their Internet and then it comes back. On off on off every 10 or 20 minutes. I don't see anyone replying?
I am logged in . What am I missing

Re: Where are the answers and solutions?

rkdean — Wed, 29 Jul 2026 14:42:14 GMT

also, I work from home so this is not good.

Re: Where are the answers and solutions?

MariaC862 — Wed, 29 Jul 2026 16:39:26 GMT

Hi Hankster,

Thank you for posting.

The issue described seems to match this knowledge page:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-Switch-Routing-Code-SPR-issue-using/ta-p/71538

Let me know how it goes and if you have any questions.

Thank you.

Re: Where are the answers and solutions?

Imran_ruckus — Wed, 05 Aug 2026 19:41:33 GMT

Hi @rkdean

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Where are the answers and solutions?

Imran_ruckus — Fri, 07 Aug 2026 21:07:39 GMT

Hi @Hankster @rkdean

Please see the Important Announcement Below.

Important Announcement! As a part of our Community Platform Migration the community will be temporarily placed into read-only mode from Monday, August 10 through Monday, August 17 (and only during this time period), For any Lennar RUCKUS devices related issues please email us at ruckus-lennar-support@ruckusnetworks.com for assistance. You can also continue reviewing the Lennar Knowledge Base and the Lennar Support board during this period.

Thank you!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support