topic Re: Slow Speeds in RUCKUS Support for Lennar Homes

Slow Speeds

jlc2000 — Mon, 13 Jul 2026 14:59:23 GMT

Hello, can anyone help?
Having issues with slow speeds with my ICX-7150 C12P, which is connect to my R650 Unleashed. I have Verizon 5G home Internet gateway that goes into my Eero POE switch at about 500Mbps and from my Eero switch to my ICX 7150 I only get about 90Mbps. Use to work fine I have no idea what happened.
I spoke to Eero support they recommend

turn off the following settings on your Ruckus switch:
QoS (Quality of Service)
IGMP snooping
STP (Spanning Tree Protocol).

Can anyone help me with that or have any other ideas.

Thank you

Re: Slow Speeds

MariaC862 — Thu, 23 Jul 2026 20:36:19 GMT

Hi jlc2000,

Thank you for posting.

Before we dive into the recommendations from Eero support, I would like to know if we ruled out any hardware issues?

-Checking if the cables are in good conditions and firmly connected

-Trying another port

-Restarting equipment once.

Also, could you please share a description of the network topology? So far I understand you have:

Verizon box/modem > Eero Switch > ICX switch > Ruckus APs. Is this correct?

How are you measuring the speed between the switches? is there any app or tool you are using?

I look forward to your answers, thank you.