https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Not-working-after-power-outage-and-hardwire-reset/m-p/114976#M32493 <P>Hi Jspencer,</P> <P>Thank you for posting.</P> <P>By modem do you mean the ICX7150-C12P switch? As the one on the image:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MariaC862_0-1784749613588.png" style="width: 400px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/17226i7216651366670576/image-size/medium?v=v2&amp;px=400" role="button" title="MariaC862_0-1784749613588.png" alt="MariaC862_0-1784749613588.png" /></span></P> <P>&nbsp;</P> <P>Could you please connect a computer or other device to the switch using an ethernet cable and check if the internet connection works?</P> <P>If possible please share a picture of the ICX7150-C12P switch, I would like to see the LEDs on the front of the unit.</P> <P>Thank you.</P> Wed, 22 Jul 2026 19:50:56 GMT MariaC862 2026-07-22T19:50:56Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Not-working-after-power-outage-and-hardwire-reset/m-p/114941#M32476 I read through the forum after a power outage use a safety pin to do a hardwire reset. We did it multiple times and it didn’t work. All lights are green on the modem and the ones in the ceiling are flashing green light. We have four one and each floor and none are working after the reset please help Sun, 19 Jul 2026 08:16:34 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Not-working-after-power-outage-and-hardwire-reset/m-p/114941#M32476 jspencer 2026-07-19T08:16:34Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Not-working-after-power-outage-and-hardwire-reset/m-p/114976#M32493 <P>Hi Jspencer,</P> <P>Thank you for posting.</P> <P>By modem do you mean the ICX7150-C12P switch? As the one on the image:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MariaC862_0-1784749613588.png" style="width: 400px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/17226i7216651366670576/image-size/medium?v=v2&amp;px=400" role="button" title="MariaC862_0-1784749613588.png" alt="MariaC862_0-1784749613588.png" /></span></P> <P>&nbsp;</P> <P>Could you please connect a computer or other device to the switch using an ethernet cable and check if the internet connection works?</P> <P>If possible please share a picture of the ICX7150-C12P switch, I would like to see the LEDs on the front of the unit.</P> <P>Thank you.</P> Wed, 22 Jul 2026 19:50:56 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Not-working-after-power-outage-and-hardwire-reset/m-p/114976#M32493 MariaC862 2026-07-22T19:50:56Z