topic Re: ICX 7150 stops working after power outage in RUCKUS Support for Lennar Homes

Re: ICX 7150 stops working after power outage

rahulmunjal — Thu, 16 Jul 2026 11:55:04 GMT

Team - there was another power cycle due to storms and the rukus stopped working again. Each time power fluctuates the switch stops working and it takes days to get it to work again after several restarts. Can we please reopen this ticket and suggest and relook at the issue and cause and fix? I have a Mac and if you send me instructions on Mac then I can send back all details you request.

Re: ICX 7150 stops working after power outage

Sgatjens — Thu, 16 Jul 2026 15:26:49 GMT

Hello @rahulmunjal

The symptoms appear to be related to a known routing code issue. Please review the following links and follow the instructions provided to resolve the issue.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users/td-p/47305

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-code-issue-in-your-ICX7150-Switch/td-p/47335

To assist with obtaining console access on a Mac, please refer to the following video:

Video on Console Access for Mac

Additional video: https://www.youtube.com/watch?v=ZUREx-161H4

Kindly disregard the drivers demonstrated in the video. Instead, please download and install the drivers listed below before accessing the switch via the Mac terminal:

Mac iOS System Solution:

Install the necessary drivers to enable communication with the switch (ICX-7150-C12P) using a USB Type-C to console cable.

Drivers:

Please let me know if you have any further questions.

Best regards,
RUCKUS | Lennar Home Community Support

Re: ICX 7150 stops working after power outage

Sgatjens — Mon, 20 Jul 2026 17:30:08 GMT

Hello @rahulmunjal
Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,

RUCKUS | Lennar Home Community Support

Re: ICX 7150 stops working after power outage

Sgatjens — Wed, 22 Jul 2026 15:58:26 GMT

Hi @rahulmunjal

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
RUCKUS | Lennar Home Community Support