topic Re: No longer supported??? Lifetime warranty!> in RUCKUS Support for Lennar Homes

No longer supported??? Lifetime warranty!>

vbengkes — Tue, 13 Dec 2022 19:54:03 GMT

I'm hearing in my development that Lennar devices are no longer supported? Is this true? The phone number we were given doesn't even ring anymore.

Re: No longer supported??? Lifetime warranty!>

Vásquez_Fer — Tue, 13 Dec 2022 20:05:48 GMT

Hi @vbengkes

Ruckus devices for Lennar home users are still under hardware warranty but Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.

Best Regards

Fernando Vasquez

Re: No longer supported??? Lifetime warranty!>

vbengkes — Tue, 13 Dec 2022 20:06:22 GMT

Thank you! I'll forward this information on.

Re: No longer supported??? Lifetime warranty!>

Yarenis — Tue, 13 Dec 2022 21:22:50 GMT

Hi @vengkes

Sure, any questions, do not hesitate to contact us.

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired