topic Re: ICX7150-C12P STOPPED WORKING in RUCKUS Support for Lennar Homes

ICX7150-C12P STOPPED WORKING

DPugh — Fri, 15 May 2026 17:30:09 GMT

The system was working and stopped after a power outage. The ICX-7150-C12P has a green power light with a yellow SYST light. The 9U1-R510-US00 has no lights.

Can you help.

Re: ICX7150-C12P STOPPED WORKING

Imran_ruckus — Fri, 15 May 2026 17:55:20 GMT

Hi @DPugh

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that your RUCKUS ICX-7150-C12P Switch is not working since a power outage.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Based on the description, the Green PWR light and Yellow SYST light indicate that the RUCKUS Switch is stuck in boot mode.

To troubleshoot this issue, please refer to the following RUCKUS Lennar Knowledge Base self-help article:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an-Amber-Orange-light-on-quot-SYST/ta-p/71998

Please let me know how the process goes, and feel free to reach out if you get stuck at any point while following the steps.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: ICX7150-C12P STOPPED WORKING

DPugh — Fri, 15 May 2026 20:09:57 GMT

I have been working on this for the last hour without any luck. Do you have any other suggestions?

Re: ICX7150-C12P STOPPED WORKING

Imran_ruckus — Fri, 15 May 2026 20:22:54 GMT

Hi @DPugh

Thank you for the response and the update.

Could you please let me know at which step you are getting stuck while troubleshooting the issue? Please share the screenshots/pictures of errors (if any).

Kindly confirm.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: ICX7150-C12P STOPPED WORKING

DPugh — Fri, 15 May 2026 20:35:48 GMT

When rebooting the system all of the lights come on and then I get just the green power and yellow SYST light. It looks like it's not accepting the reboot.

Re: ICX7150-C12P STOPPED WORKING

Imran_ruckus — Fri, 15 May 2026 20:41:33 GMT

Hi @DPugh

Thank you for the response and the update.

If performing multiple resets using a paper clip is not resolving the issue, the next step would be to perform a software recovery on the Switch.

Please refer to the article I shared previously for the detailed recovery steps.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: ICX7150-C12P STOPPED WORKING

Imran_ruckus — Mon, 18 May 2026 12:27:17 GMT

Hi @DPugh

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: ICX7150-C12P STOPPED WORKING

DPugh — Tue, 19 May 2026 15:46:45 GMT

After the lights start flashing yellow, how long do you wait for the green SYST light to come on or retry to boot the system

Re: ICX7150-C12P STOPPED WORKING

Imran_ruckus — Wed, 20 May 2026 12:31:20 GMT

Hi @DPugh

Thank you for the response and the update.

If physical reset works, the PWR and SYST lights should turn green in some minutes.

If performing multiple resets using a paper clip is not resolving the issue with flashing yellow lights, the next step would be to perform a software recovery on the Switch.

Please refer to the article I shared previously for the detailed recovery steps.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: ICX7150-C12P STOPPED WORKING

Imran_ruckus — Fri, 22 May 2026 12:26:07 GMT

Hi @DPugh

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support