R510 dead after recent TX storms

Tinknocker76 — Wed, 13 May 2026 01:22:10 GMT

Can anyone help with this? After recent storms near Houston, I cannot gain internet access through Ruckus WiFi. Pass word is correct and nothing. XFINITY WiFi working. All of our “smart things” are connected to this WiFi.

Re: R510 dead after recent TX storms

Imran_ruckus — Wed, 13 May 2026 12:44:01 GMT

Hi @Tinknocker76

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that your RUCKUS R510 Access Points are not working following a storm.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To better assist you, could you please provide the following information:

When your switch is connected to the outlet, do you observe any illuminated lights (amber or green)? Kindly describe which lights are visible. Additionally, please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

Please log into your RUCKUS Account before uploading these photos/screenshots.

Should you have any further questions or concerns, feel free to reach out.

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

topic Re: R510 dead after recent TX storms in RUCKUS Support for Lennar Homes

R510 dead after recent TX storms

Re: R510 dead after recent TX storms