topic Re: ICX7150-C12 – Upload issues after power outage (urgent) in RUCKUS Support for Lennar Homes

ICX7150-C12 – Upload issues after power outage (urgent)

Saran — Mon, 20 Apr 2026 14:14:21 GMT

Hi Sir,

I have an ICX7150-C12 connected to an AT&T BGW210 gateway (flat network, no VLANs).
After a power outage, I experienced upload failures across all devices.
Both wired and Wi-Fi devices were affected with the same issue.
Download speeds remained normal (~900 Mbps), but upload was failing or very low.
Rebooting the gateway did not resolve the issue.
When I bypassed the switch (direct to gateway), speeds were perfect (~900/900).
Reconnecting the switch initially reproduced the issue.
After reseating cables, performance improved (~900 down / ~800+ up).
Concerned this may be a port negotiation, duplex, or firmware issue.
This impacts all devices and needs urgent guidance on stability tuning and fix.

Appreciate it!

Re: ICX7150-C12 – Upload issues after power outage (urgent)

Sgatjens — Mon, 20 Apr 2026 17:50:11 GMT

Hello Saran
The issue seems to be related to a routing problem after the power outage.
Could you please verify the following links and confirm if the switch started booting from the incorrect partition?

How to Fix Routing code issues on Lennar Home users via Web GUI.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/td-p/47959

How to solve the routing code issue in your ICX7150 Switch.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-code-issue-in-your-ICX7150-Switch/td-p/47335

Kind regards,
Sofia Gätjens
Technical Support Engineer | L2 TAC Wired

Re: ICX7150-C12 – Upload issues after power outage (urgent)

Imran_ruckus — Wed, 22 Apr 2026 13:50:41 GMT

Hi @Saran

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: ICX7150-C12 – Upload issues after power outage (urgent)

Imran_ruckus — Fri, 24 Apr 2026 12:23:36 GMT

Hi @Saran

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: ICX7150-C12 – Upload issues after power outage (urgent)

Imran_ruckus — Mon, 27 Apr 2026 13:18:13 GMT

Hi @Saran

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support