My ICX-7150 C12P switch is dead. No lights

davidswilson — Wed, 25 Mar 2026 16:02:18 GMT

My ICX-7150 C12P switch is dead. No lights.

Hello Support Team,I own a Ruckus ICX 7150-C12P and a WAP through Lennar. My switch is not powering on at all. When I plug it in, the amber light flashes briefly, then the unit shuts off completely, and no lights remain on. There have been no power

SE- ***********

Checked on my switch and it still under warranty. How do i go about processing warranty exchange.

Edit: some information removed for security reasons - admin

Re: My ICX-7150 C12P switch is dead. No lights

Imran_ruckus — Wed, 25 Mar 2026 16:05:56 GMT

Hello @davidswilson

Greetings!!!

Thank you for providing the information.

Based on the details you've shared, it appears that your RUCKUS ICX-7150-C12P Switch is not operational.

I recommend again attempting a physical factory reset multiple times, as outlined in our RUCKUS Lennar Knowledge Base self-help article accessible through this link and VIDEO:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Process-for-performing-a-physical-factory-reset-hard-reset-on/ta-p/80783

Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4

If the initial reset attempts do not resolve the issue, please try resetting your switch multiple times (approximately 10-15 times) using the method described in the article. In some cases, repeated attempts have successfully resolved similar issues. Upon successful reset, the SYST and PWR lights should turn GREEN.

Please proceed with these steps and let me know if the switch powers on successfully afterward.

Thank you for your patience and cooperation in this matter.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

topic Re: My ICX-7150 C12P switch is dead. No lights in RUCKUS Support for Lennar Homes

My ICX-7150 C12P switch is dead. No lights

Re: My ICX-7150 C12P switch is dead. No lights