topic Reset credentials on ICX 7150 in RUCKUS Support for Lennar Homes

Reset credentials on ICX 7150

PastorLopez — Tue, 24 Feb 2026 22:53:19 GMT

Tried the steps here (https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/How-to-recover-from-a-lost-password-ICX-switches/m-p/52396) with no avail. Any other ideas on how to reset credentials without having to factory reset the switch?

Following the instructions from the link just goes back to the main prompt asking for username and password.

Thank you

Re: Reset credentials on ICX 7150

PastorLopez — Tue, 24 Feb 2026 23:18:04 GMT

Please disregard. If it is a newer version, press CTRL+Y at the prompt. That was missing from the instructions. Once on the OS> prompt, do reset_login and then exit from it. You should be able to get in with the default credentials super and sp-admin.

Re: Reset credentials on ICX 7150

Imran_ruckus — Wed, 25 Feb 2026 12:41:30 GMT

Hi @PastorLopez

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are trying to recover the RUCKUS Switch credentials.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Yes, that is the right process you mentioned in the 2nd post.

However, sharing the process for your future reference:

Video link as a reference: https://www.youtube.com/watch?v=XJS28DWbHM4

1. Start a CLI session over the serial (console access) interface to the RUCKUS ICX device.

2-Enter OS mode. This uses a key combination and drops below the Fastron operating system

Key Combination: Ctrl+y, release, tap 'm', tap 'Enter'

OS>

4-just write reset

OS>reset

5-.While the system is booting, before the initial system prompt appears,
enter b to enter the boot monitor mode.

Enter 'b' to stop at boot monitor: 0

In this part, you have to press B before the counter ends

6-Enter no password. (You cannot abbreviate this command.)

ICX7650-Boot> no password
00 00 00 00
OK! Skip password check when the system is up.

7-Enter boot. This command causes the device to bypass the system password
check.

ICX7650-Boot> boot

8-After the console prompt reappears, assign a new password.

Reset your new credentials as mentioned in the steps below:

Edit the current or create a new password and username by using the below commands:

enable

configure terminal

device(config)# username super password pass

Where the username is ’super’ and password ‘pass’

To ensure proper authentication, execute the following commands:

device(config)# crypto key generate rsa

device(config)# aaa authentication login default local

device(config)# aaa authentication web-server default local

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Reset credentials on ICX 7150

Imran_ruckus — Wed, 25 Feb 2026 14:35:59 GMT

Hi @PastorLopez

Please use my previous response as a future reference.

Should you have any further questions or need assistance in the future, please don’t hesitate to contact us.

Wishing you a wonderful day ahead!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support