topic Re: ICX Switch is Disconnected in RUCKUS Support for Lennar Homes https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/111543#M30844 <P>What are the steps to "<SPAN>fix the 'Routing Code' issue"</SPAN></P> Sat, 06 Dec 2025 14:24:14 GMT diemilio 2025-12-06T14:24:14Z Re: ICX Switch is Disconnected https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/111543#M30844 <P>What are the steps to "<SPAN>fix the 'Routing Code' issue"</SPAN></P> Sat, 06 Dec 2025 14:24:14 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/111543#M30844 diemilio 2025-12-06T14:24:14Z Re: ICX Switch is Disconnected https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/111647#M30845 <P><SPAN style="font-size:18px;">Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);">@diemilio</SPAN>&nbsp;</SPAN></P> <P><SPAN style="font-size:18px;">Greetings!</SPAN></P> <P><SPAN style="font-size:18px;">Thank you for contacting RUCKUS Lennar Home Community.</SPAN></P> <P><SPAN style="font-size:18px;">I hope you are doing well!!!</SPAN></P> <P><SPAN style="font-size:18px;">Thank you for the information you shared.</SPAN></P> <P><SPAN style="background-color:white;color:#333333;font-size:18px;">From the case description, I understand that you are facing issues with your RUCKUS network.</SPAN></P> <P><SPAN style="background-color:white;color:#333333;font-size:18px;"><STRONG>The issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.</STRONG></SPAN></P> <P><SPAN style="color:#333333;font-size:18px;"><STRONG>Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is running in the Routing code.</STRONG></SPAN></P> <P><A href="https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-Switch-Routing-Code-SPR-issue-using/ta-p/71538" target="_blank"><SPAN style="color:black;font-size:18px;">https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-Switch-Routing-Code-SPR-issue-using/ta-p/71538</SPAN></A></P> <P><SPAN style="color:#333333;font-size:18px;">Please follow the process as explained in the article and let me know if you have any queries in this regard.</SPAN><SPAN style="background-color:white;color:#333333;font-size:18px;">&nbsp;</SPAN></P> <P><SPAN style="font-size:18px;">Please let me know if you have any queries in this regard.</SPAN></P> <P><SPAN style="font-size:18px;">Thank you again for your patience and understanding.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:18px;">Best regards,</SPAN></P> <P><SPAN style="font-size:18px;">Pinky Rajendran</SPAN></P> <P><SPAN style="font-size:18px;">RUCKUS Lennar Home Community.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 11 Dec 2025 19:57:55 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/111647#M30845 pinky_ruckus 2025-12-11T19:57:55Z Re: ICX Switch is Disconnected https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/111665#M30846 <P><SPAN style="font-size:18px;">Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);">@diemilio</SPAN> ,</SPAN></P> <P><SPAN style="font-size:18px;">Greetings!</SPAN></P> <P><SPAN style="font-size:18px;">This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.</SPAN></P> <P><SPAN style="font-size:18px;">I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.</SPAN></P> <P><SPAN style="font-size:18px;">Please feel free to contact if you have any further concerns regarding the same.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:18px;">Best regards,</SPAN></P> <P><SPAN style="font-size:18px;">Pinky Rajendran</SPAN></P> <P><SPAN style="font-size:18px;">RUCKUS Lennar Home Community.</SPAN></P> Fri, 12 Dec 2025 14:24:36 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/111665#M30846 pinky_ruckus 2025-12-12T14:24:36Z Re: ICX Switch is Disconnected https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/112263#M30847 <P><SPAN style="font-size:18px;">Hello </SPAN><SPAN style="background-color:rgba(0,0,0,0);color:rgb(3,99,211);font-size:18px;"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);">@diemilio</SPAN></SPAN><SPAN style="font-size:18px;"> ,</SPAN></P> <P><SPAN style="font-size:18px;">Greetings!</SPAN></P> <P><SPAN style="font-size:18px;">This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.</SPAN></P> <P><SPAN style="font-size:18px;">I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.</SPAN></P> <P><SPAN style="font-size:18px;">Please feel free to contact if you have any further concerns regarding the same.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:18px;">Best regards,</SPAN></P> <P><SPAN style="font-size:18px;">Pinky Rajendran</SPAN></P> <P><SPAN style="font-size:18px;">RUCKUS Lennar Home Community.</SPAN></P> Fri, 09 Jan 2026 14:31:13 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-ICX-Switch-is-Disconnected/m-p/112263#M30847 pinky_ruckus 2026-01-09T14:31:13Z