topic Re: My icx7150-c12p switch wifi doest not show up after changing my internet modem in RUCKUS Support for Lennar Homes

My icx7150-c12p switch wifi doest not show up after changing my internet modem

VictorL — Wed, 10 Dec 2025 02:41:18 GMT

I upgraded my internet modem. However, after that my wifi from icx7150-c12p switch does not show up anymore. I tried to restart the switch, but it is still not working. I called customer support and they instructed me to use this forum.

Re: My icx7150-c12p switch wifi doest not show up after changing my internet modem

pinky_ruckus — Wed, 10 Dec 2025 13:26:55 GMT

Hello @VictorL ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you have received a new modem from your Internet service provider and facing issues connecting to Ruckus network.

For guidance on setting up your system, please refer to the RUCKUS Lennar Knowledge Base self-help article linked below. The article includes detailed instructions for the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-Connectivity-Setup-and-Configuration/ta-p/96170

Please let us know if you have any queries in this regard.

Should you require further assistance or have any questions, please do not hesitate to reach out.

Thank you once again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: My icx7150-c12p switch wifi doest not show up after changing my internet modem

pinky_ruckus — Fri, 12 Dec 2025 14:45:28 GMT

Hello @VictorL

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: My icx7150-c12p switch wifi doest not show up after changing my internet modem

pinky_ruckus — Mon, 15 Dec 2025 15:25:25 GMT

Hello @VictorL ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: My icx7150-c12p switch wifi doest not show up after changing my internet modem

pinky_ruckus — Wed, 17 Dec 2025 14:51:15 GMT

Hi @VictorL ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community