Intermittent connectivity ICX 7150-C12P plus no app access

themrwheeler — Thu, 08 Dec 2022 14:17:07 GMT

Rebooted entire system multiple times and confirmed ISP is working. Both WiFi and hard wire from modem stable. However the Ruckus switch and WAP are not functioning correctly. All are powered on but cannot access the Ruckus-Unleashed through the App. Wi-Fi signal is intermittent at best and very slow. Hard wired connection to the whole house seems to cycle every 5 mins. Attempted to connect directly Windows 11 laptop into the switch with USB-C to USB-A cable but nothing on the forums seems to help me gain access to the switch.

Re: Intermittent connectivity ICX 7150-C12P plus no app access

Vásquez_Fer — Thu, 08 Dec 2022 14:26:56 GMT

Hi @themrwheeler

Hope you are doing well !

Do you have a modem/router combo or just a Modem ?

Here a most common setups for Lennar home users to make sure your connections are good .

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

If you want to access to the Switch using ( ICX ) cable type C to USB ( PC ) here is a short guide :

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12c-using-a-Windows-Machine/td-p/46759

Best Regards

Fernando Vasquez

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Intermittent connectivity ICX 7150-C12P plus no app access

Re: Intermittent connectivity ICX 7150-C12P plus no app access