topic Re: Looking for assistance on the unleashed app in RUCKUS Support for Lennar Homes

Looking for assistance on the unleashed app

Dee3535 — Sat, 01 Nov 2025 01:40:37 GMT

I have a Lennar smart home an looking to sign in on the unleashed app an I can’t get connected

Re: Looking for assistance on the unleashed app

Imran_ruckus — Mon, 03 Nov 2025 12:03:37 GMT

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering issues with logging in into the RUCKUS Unleashed application.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To better assist you, could you please provide the following information:

1. Can you confirm if your RUCKUS setup was previously operational, and if there were any power outages before the issue began?

2. Could you please let me know what is the error you see when you are trying to log into the Unleashed application. Please share a screenshot of the same.

Please log into your RUCKUS Account before uploading these photos/screenshots.

Please help me with the above queries and should you have any further questions or concerns, feel free to reach out.

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Looking for assistance on the unleashed app

Imran_ruckus — Wed, 05 Nov 2025 11:39:36 GMT

Hi @Dee3535

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Looking for assistance on the unleashed app

Imran_ruckus — Fri, 07 Nov 2025 12:29:34 GMT

Hi @

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Looking for assistance on the unleashed app

Imran_ruckus — Mon, 10 Nov 2025 12:33:58 GMT

Hi @Dee3535

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support