topic Re: ICX 7150 - Always down after power outage. Manual reset no longer working in RUCKUS Support for Lennar Homes

Re: ICX 7150 - Always down after power outage. Manual reset no longer working

ed_realce — Thu, 30 Oct 2025 15:13:16 GMT

Which model is the recommended version of the ICX-7150-C12P Switch?

Re: ICX 7150 - Always down after power outage. Manual reset no longer working

pinky_ruckus — Thu, 30 Oct 2025 17:29:28 GMT

Hello @ed_realce ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that you are looking for the recommended version for RUCKUS ICX-7150.

The recommended version for the Switch ICX-7150 is 08.0.95g

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to upgrade the switch to the recommended version(8095g)

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-7150-C12P-from-Non-Unified-Forwarding/ta-p/71353

Please follow the process explained in the article and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ICX 7150 - Always down after power outage. Manual reset no longer working

pinky_ruckus — Fri, 31 Oct 2025 14:08:58 GMT

Hello @ed_realce ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ICX 7150 - Always down after power outage. Manual reset no longer working

pinky_ruckus — Mon, 10 Nov 2025 14:40:19 GMT

Hello @ed_realce ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ICX 7150 - Always down after power outage. Manual reset no longer working

pinky_ruckus — Wed, 12 Nov 2025 13:43:25 GMT

Hi @ed_realce

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

Re: ICX 7150 - Always down after power outage. Manual reset no longer working

pinky_ruckus — Fri, 14 Nov 2025 20:06:55 GMT

Hello @kcrum22 ,

I hope this message finds you well.

Could you please create a new post as this was raised by another user?

If there are any issues with the hardware, we are happy to replace the device for you.

If you need any assistance with creating the new post or have any questions, please feel free to reach out.

Thank you for your cooperation and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community