topic Re: Orange lights in RUCKUS Support for Lennar Homes

Orange lights

Gbunch702 — Thu, 23 Oct 2025 17:45:50 GMT

Have orange lights on 5g and 2.4 on extender and need to reset

Re: Orange lights

Imran_ruckus — Thu, 23 Oct 2025 17:53:45 GMT

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are you need assistance with setting up RUCKUS Access Point with orange LED.

Please note that the amber lights on the 2.4G and 5G radios indicate normal behavior and doesn’t need a reset.

When both 2.4G and 5G LEDs are amber, it means that the radios are active, but there are currently no devices or clients connected. Once a device connects to either the 2.4G or 5G network, the corresponding light will turn green.

For more details on the LED status indicators of the RUCKUS R510 Access Point, please refer to the link below:
https://docs.commscope.com/bundle/unleashed-200.14-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

Please let me know if you have any further questions or concerns.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Orange lights

Gbunch702 — Thu, 23 Oct 2025 18:01:37 GMT

I just unplugged my router and plugged it back in, looks like 5g is green now, but 2.4 still amber/orange

Re: Orange lights

Gbunch702 — Thu, 23 Oct 2025 18:02:36 GMT

I have a pic I can send, but don’t see how to attach on here

Re: Orange lights

Gbunch702 — Thu, 23 Oct 2025 18:03:06 GMT

I have a pic I can send, but don’t see how to attach on here

Re: Orange lights

Imran_ruckus — Thu, 23 Oct 2025 18:13:01 GMT

Hi @Gbunch702

Thank you for the response.

Like I mentioned in my previous response amber lights on the 2.4G or 5G radios indicate normal behavior and doesn’t need a reset.

When 2.4G or 5G LEDs are amber, it means that the radios are active, but there are currently no devices or clients connected. Once a device connects to either the 2.4G or 5G network, the corresponding light will turn green.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Orange lights

Imran_ruckus — Tue, 28 Oct 2025 12:08:46 GMT

Hi @Gbunch702

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Orange lights

Imran_ruckus — Thu, 30 Oct 2025 12:09:02 GMT

Hi @Gbunch702

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Orange lights

Imran_ruckus — Mon, 03 Nov 2025 12:06:56 GMT

Hi @Gbunch702

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support