topic Re: Setting a new switch in RUCKUS Support for Lennar Homes

Setting a new switch

einstein — Wed, 24 Sep 2025 19:19:21 GMT

Setting a new switch I need help to get this up and running.

Re: Setting a new switch

pinky_ruckus — Wed, 24 Sep 2025 19:32:53 GMT

Hello @einstein ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are trying to set up the new RUCKUS Switch.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article describing the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-Connectivity-Setup-and-Configuration/ta-p/96170

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Setting a new switch

pinky_ruckus — Fri, 26 Sep 2025 14:38:12 GMT

Hello @einstein ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Setting a new switch

einstein — Sat, 27 Sep 2025 01:01:15 GMT

Hi, thank you so much for reaching out. The information provided was not useful but I was able to use youtube and other pages to get the whole system up and running. Thank you for reaching out, I do have another question tho, there was another device connected, is called KEVO but I dont know what is it for...can you help with that one?

Re: Setting a new switch

pinky_ruckus — Mon, 29 Sep 2025 14:13:00 GMT

Hello @einstein ,

Thank you for the response.

Could you please share a picture of the device?

Are you referring to KEVA Smart lock device?

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Setting a new switch

pinky_ruckus — Wed, 01 Oct 2025 13:48:34 GMT

Hello @einstein ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Setting a new switch

pinky_ruckus — Fri, 03 Oct 2025 13:16:28 GMT

Hello @einstein ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Setting a new switch

pinky_ruckus — Mon, 06 Oct 2025 14:13:06 GMT

Hi @einstein ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community