topic Re: new user in RUCKUS Support for Lennar Homes

new user

jphunt — Thu, 18 Sep 2025 18:03:33 GMT

I need help to set up ruckus on my laptop I bough my home 4 years ago I never set up to use the smart features my address is 23758 N167th ln surprise AZ thanks

Re: new user

Imran_ruckus — Thu, 18 Sep 2025 18:18:54 GMT

Hi @jphunt

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are trying to set up the RUCKUS devices.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To set up and configure the RUCKUS devices, please refer to the mentioned Lennar Knowledge Base self-help article on configurations and setup guidelines.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-Connectivity-Setup-and-Configuration/ta-p/96170

Please let me know how it goes, and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: new user

Imran_ruckus — Mon, 22 Sep 2025 12:42:58 GMT

Hi @jphunt

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support