topic Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed. in RUCKUS Support for Lennar Homes

Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

Wloging — Wed, 10 Sep 2025 16:50:38 GMT

Hi All - I had a great Ruckus network. Then I wanted to do some tweaking of the settings using an AI chat bot. Ultimately, I got let down the path of having to reset the entire system. I got the system online, but it doesn't work now. connections are picking up and dropping off. When I do connect is very slow. Is there some Lennar settings that I should perform to help it get back to normal? Currenting using the ATT box to transmit because the Ruckus system doesnt work. I am running two AP, one on each floor, and I get a greenlight and then an amber light and then switches back-and-forth. Consequently, I have a back up file that I can't use because of updated the software since then. Would you be able to extract the settings from the backup file? Thanks!

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

pinky_ruckus — Wed, 10 Sep 2025 17:07:21 GMT

Hi @Wloging

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working after resetting the system.

Could you please let us know the answers to the below queries to assist you better?

1) On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)

2) May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

Wloging — Wed, 10 Sep 2025 17:57:12 GMT

Hi - Thanks - but the system says I'm not authorized to upload photos currently so let me describe what I see at the switch and the AP.

From the image above the small squared drawn around the switch, has one light on the very far left and then the pwr and sysem lights to the right - in the large sqaure - there are lights on every cat5 connection except a single one. For the Master AP - the 5G, pwr and ctrl are green but the 2.4 switches between amber then green, the air is not lit. For the Slave AP - the 5G and pwr are green but the Ctl and air are not lit. and the 2.4 switches between amber then green.

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

Wloging — Wed, 10 Sep 2025 18:13:31 GMT

Also - when I do connect, I can reach google.com really quickly not so much other websites. So I get the DNS to 1.1.1.1 but that didn't seem to help. A hard wire to the swtich is also very slow.

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

pinky_ruckus — Wed, 10 Sep 2025 18:55:49 GMT

Hello @Wloging ,

Thank you for the response.

To proceed further, we would need to check few configurations of the switch.

To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Once you login to CLI, please enter the below commands and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

show inline power

show inline power detail

show interface brief

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

Wloging — Wed, 10 Sep 2025 19:54:04 GMT

The current information on the ATT Router:

Device IPv4 Address 192.168.1.254

DHCPv4 Netmask 255.255.255.0

DHCP Server On

DHCPv4 Start Address 192.168.1.64

DHCPv4 End Address 192.168.1.253

DHCP Leases Available 175

DHCP Leases Allocated 15

DHCP Primary Pool Private

Within Ruckus unleashed:

Ethernet Port 1

IP 192.168.1.243

Gateway 192.168.1.254

DNS 1.1.1.1, 1.0.0.1

Internet Connected

Master AP

Device IP Settings

IP Address 192.168.1.243

Netmask 255.255.255.0

Gateway 192.168.1.254

Primary DNS Server 1.1.1.1

Slave AP

IP Address 192.168.1.252

Netmask 255.255.255.0

Gateway 192.168.1.254

Primary DNS Server 1.1.1.1

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

pinky_ruckus — Wed, 10 Sep 2025 20:24:58 GMT

Hello @Wloging ,

Thank you for the response.

Could you please share the requested information shared in the previous post to check the configurations on the Switch?

To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Once you login to CLI, please enter the below commands and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

show inline power

show inline power detail

show interface brief

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

pinky_ruckus — Fri, 12 Sep 2025 14:17:45 GMT

Hello @Wloging

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

pinky_ruckus — Mon, 15 Sep 2025 14:02:10 GMT

Hello @Wloging ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus ICX-7150-C12P:R320 Reset - Lennar settings needed.

pinky_ruckus — Thu, 18 Sep 2025 13:33:15 GMT

Hi @Wloging ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community