topic Re: Upgrade Firmware in RUCKUS Support for Lennar Homes

Upgrade Firmware

dtsteinb — Thu, 14 Aug 2025 21:10:41 GMT

Do you know why all of a sudden I am not getting the speeds I was getting before? On a speed test connected using the Ruckus my download speed can now barley break 90 mb/s when it should be close to 200mb/s. If I use my Xfinity router I get very close to the 200 mb/s down. Do you cripped older versions of firmware? I would really like to upgrade but my last experiences have been horrible and there is NO phone number to contact anyone so if the switch doesnt come back I am in trouble as I work from home and need this.

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2025.08.14 17:09:17 =~=~=~=~=~=~=~=~=~=~=~=
telnet@ICX7150-C12-Switch>en
No password has been assigned yet...
telnet@ICX7150-C12-Switch#sh version
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Apr 6 2020 at 22:29:25 labeled as SPS08080f
(25976488 bytes) from Primary SPS08080f.bin
SW: Version 08.0.80fT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225 (mnz10124)
Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3845P2YG
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
--More--, next page: Space, next line: Return key, quit: Control-c STACKID 1 system uptime is 47 day(s) 3 hour(s) 19 minute(s) 25 second(s)
The system started at 00:21:58 GMT+00 Sat Jan 01 2000

The system : started=cold start

==========================================================================
========== WARNING: Boot-monitor version mismatch!!! ==========
========== Please use "show boot-monitor" command for details ==========
==========================================================================
telnet@ICX7150-C12-Switch#sh flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)
Compressed Sec Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)
Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225
Code Flash Free Space = 1319391232
telnet@ICX7150-C12-Switch#exit
telnet@ICX7150-C12-Switch>

Re: Upgrade Firmware

pinky_ruckus — Fri, 15 Aug 2025 13:25:34 GMT

Hello @dtsteinb ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are looking to upgrade your Switch to the latest recommended version.

I understand that the version on the Switch is 08.0.80f.

We recommend transitioning to version 08.0.95g, identified as the stable version for Lennar Home users.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process. Utilizing this tool is straightforward: users simply need to input the IP Address, Username, and password associated with the Switch into the software interface.

For your convenience, please find the necessary resources below:

Download the Upgrade software for Mac: https://support.ruckuswireless.com/software/3836-lennar-upgrade-tool-mvp-mac
Download the Upgrade software for Windows: Link: Upgrade Software for Windows

2. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

Please note: For now the tool works only on 08080f and versions between 08095g.

We highly value your input and would greatly appreciate your feedback on our upgrade tool. Your insights are instrumental in our ongoing efforts to enhance user experience and ensure the tool meets your needs effectively. Please take a moment to share your thoughts, suggestions, or any issues you encountered while using the tool. Your feedback is invaluable to us and will guide us in further improving the tool for all our users. Thank you for your time and contribution.

Should you require any assistance throughout the process, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to support you every step of the way.

Thank you once again for your patience and cooperation.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

dtsteinb — Fri, 15 Aug 2025 15:03:07 GMT

That is not answering my question. My when I speed test via Ruckus I can't break 90mb/s download? I have 200mb/s download. When I speed test via my Xfinitiy router I get the 200mb/s.

Re: Upgrade Firmware

pinky_ruckus — Fri, 15 Aug 2025 15:43:59 GMT

Hello @dtsteinb ,

Thank you for the response.

I understand that you are facing issues with the slow speed.

We would suggest you to please perform an upgrade on the Switch as the Switch is working on an older version.

Kindly perform a speed test after completing the Switch upgrade and we are glad to assist you in the best possible way.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

dtsteinb — Fri, 15 Aug 2025 17:17:45 GMT

OK, and the tool will work with my version?

Re: Upgrade Firmware

pinky_ruckus — Fri, 15 Aug 2025 17:31:23 GMT

Hello @dtsteinb ,

Thank you for the response.

Yes, the tool works only on 08080f and versions between 08095g.

You can use the upgrade tool as you are on the Switch version 08.0.80f

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

dtsteinb — Sat, 16 Aug 2025 14:11:50 GMT

I did the upgrade and it said it was successful buth NEITHER Ruckus is online. There are NO Lights on either. Please assist

Re: Upgrade Firmware

pinky_ruckus — Mon, 18 Aug 2025 14:31:20 GMT

Hello @dtsteinb ,

Thank you for the response.

We could see that there are multiple cases opened in the Forum regarding the upgrade.

Also, you have shared a response in the other case that the Switch upgrade is successful and is back online.

Please let us know if you have any queries in this regard. We're here to ensure your issue is resolved as quickly as possible.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

pinky_ruckus — Thu, 21 Aug 2025 14:01:29 GMT

Hello @dtsteinb ,

Greetings,

We are proceeding to close this case, as we have confirmed that a replacement switch has already been processed under a separate case initiated via the Forum.

If you have any questions or need further assistance, please don’t hesitate to reach out.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community