topic Re: Upgrade Firmware in RUCKUS Support for Lennar Homes

Upgrade Firmware

dtsteinb — Tue, 29 Jul 2025 17:13:58 GMT

I want to upgrade the firmware but I was doing it via SSH via putty. I have nothing but issues doing it this way. I know there is a program now that can do it. I have lta-windows-386-0.0.45 but when I enter the IP/username/password it looks like it is trying to connect. After it gets to 5% it just closes. Is there a newer program or am I doing something wrong?

Re: Upgrade Firmware

pinky_ruckus — Tue, 29 Jul 2025 17:39:03 GMT

Hello @dtsteinb ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are looking to Upgrade the Switch using the upgrade tool.

To proceed further, we would need to check few configurations of the switch.

To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Once you login to CLI, please enter the below commands and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Upgrade Firmware

pinky_ruckus — Thu, 31 Jul 2025 14:11:50 GMT

Hello @dtsteinb ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Upgrade Firmware

dtsteinb — Thu, 31 Jul 2025 15:23:45 GMT

Thank you for the response. Here is the information you requested.

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2025.07.31 11:22:26 =~=~=~=~=~=~=~=~=~=~=~=
telnet@ICX7150-C12-Switch>en
No password has been assigned yet...
telnet@ICX7150-C12-Switch#sh version
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Apr 6 2020 at 22:29:25 labeled as SPS08080f
(25976488 bytes) from Primary SPS08080f.bin
SW: Version 08.0.80fT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225 (mnz10124)
Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3845P2YG
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
--More--, next page: Space, next line: Return key, quit: Control-c STACKID 1 system uptime is 32 day(s) 21 hour(s) 32 minute(s) 24 second(s)
The system started at 00:17:41 GMT+00 Sat Jan 01 2000

The system : started=cold start

==========================================================================
========== WARNING: Boot-monitor version mismatch!!! ==========
========== Please use "show boot-monitor" command for details ==========
==========================================================================
telnet@ICX7150-C12-Switch#sh flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)
Compressed Sec Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)
Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225
Code Flash Free Space = 1319395328
telnet@ICX7150-C12-Switch#exit
telnet@ICX7150-C12-Switch>quit
Invalid input -> quit
Type ? for a list
telnet@ICX7150-C12-Switch>
enable Enter Privileged mode
exit Exit from EXEC mode
nslookup Nslookup Utility
ping Ping IP node
show Display system information
stop-traceroute Stop current TraceRoute
sz On Premise SZ User Mode
traceroute TraceRoute to IP Node
telnet@ICX7150-C12-Switch>exit

Re: Upgrade Firmware

pinky_ruckus — Thu, 31 Jul 2025 15:46:53 GMT

Hello @dtsteinb ,

Thank you for the response.

From the response you shared, I understand that the Switch is on the version 08.0.80f.

As the Switch is on the version 08.0.80f, you can use the upgrade tool to upgrade the Switch to the recommended version 08.0.95g.

Utilizing this tool is straightforward: users simply need to input the IP Address, Username, and password associated with the Switch into the software interface.

For your convenience, please find the necessary resources below:

1. Download the Upgrade software for Mac: https://support.ruckuswireless.com/software/3836-lennar-upgrade-tool-mvp-mac

2. Download the Upgrade software for Windows: Link: Upgrade Software for Windows

Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

Please confirm if you were using the same link to use the upgrade tool.

Also, please share any screenshots if you are getting stuck at any point.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

dtsteinb — Thu, 31 Jul 2025 16:04:08 GMT

This is the same software version I have now. When I putty in I see

telnet@ICX7150-C12-Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12-Switch#

When I enter that IP via web browser it asks for username/password. How do I set that up?

I have 3 IP's for Ruckus

I am assuming I need to do this via the 10.0.0.246 IP.

Re: Upgrade Firmware

pinky_ruckus — Thu, 31 Jul 2025 17:09:12 GMT

Hello @dtsteinb ,

Thank you for the response.

I understand that you are logging in to the CLI of the Switch using Telnet option and it doesn't require login credentials.

As you know the IP address of the Switch, I would request you to proceed to access the RUCKUS ICX-7150-C12P Switch using a Web Browser.

Switch default credentials will be as mentioned below.

Username: super

Password: sp-admin

If the above credentials don’t work, you can try the default credential combinations below as well.

These usernames and passwords are key sensitive, please use capital letters where necessary.

Please click on Login option and try to access the Switch GUI using the login credentials.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Upgrade Firmware

dtsteinb — Thu, 31 Jul 2025 17:43:16 GMT

None of those combinations worked. I can go to 10.0.0.98 (see attachment in previous messsage) and login but those credentials dont works for this web page either.

Re: Upgrade Firmware

pinky_ruckus — Thu, 31 Jul 2025 17:59:18 GMT

Hello @dtsteinb ,

Thank you for the response.

I understand that you tried to access the Switch through GUI, and you are unable to login with the login credentials.

As you are aware of the Switch IP address, I would request you to please access the CLI of the Switch using the Telnet option.

We do not need any login credentials to access CLI using the Telnet option. If Telnet is enabled on the Switch it can be accessed directly using an IP Address of the Switch.

FIGURE 3 Accessing CLI using the Telnet option

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Once you are able to access the CLI, I would request you to please execute the following commands to reset the Switch login credentials.

ICX7150-12P Switch>enable

ICX7150-12P Switch#configure terminal

ICX7150-12P Switch# username super password pass

Where the username is ’super’ and password ‘pass’ (You could choose any of your choices)

To allow the correct authentication please run the following commands:

ICX7150-12P Switch (config)#crypto key generate rsa

ICX7150-12P Switch (config)# aaa authentication login default local
ICX7150-12P Switch (config)# aaa authentication web-server default local

Please share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Upgrade Firmware

dtsteinb — Thu, 31 Jul 2025 18:09:50 GMT

I will try that but dont I have to write this to memory?

The software is still not working

Unable to reach to device. Please check the input information again...
Fetching device: admin@http://10.0.0.246/...
Accessing device...
Unable to reach to device. Please check the input information again...

I can login http://10.0.0.246/ now so I do not understand why the software is not working.

Re: Upgrade Firmware

pinky_ruckus — Thu, 31 Jul 2025 18:40:08 GMT

Hello @dtsteinb ,

Thank you for the response.

I understand that you have performed a reset on the login credentials,

May I please know if you have tried using the software upgrade tool with the new credentials?

Please share a screenshot of the error if you are getting stuck at any point.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

dtsteinb — Thu, 31 Jul 2025 18:46:00 GMT

This is the same error as I stated in the previous message

Re: Upgrade Firmware

dtsteinb — Thu, 31 Jul 2025 18:55:58 GMT

Nevermind. I had to remote the http:// from switch IP

Thanks

Re: Upgrade Firmware

pinky_ruckus — Thu, 31 Jul 2025 19:26:42 GMT

Hello @dtsteinb ,

Thank you for the response.

Yes, the IP address field should only contain the IP address of the Switch, which is 10.0.0.246

May i please know if you were able to Upgrade the Switch using the upgrade tool?

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

dtsteinb — Thu, 31 Jul 2025 19:30:12 GMT

I am extremly hesitant to do the upgrade right now. The last time I tried to upgrade the switch it was a complete nightmare and since there is no phone number I am very reluctant to it right now.

I will have to do this on a weekend because I work from home and if the switch does not come back up I need time to get a work around.

Re: Upgrade Firmware

pinky_ruckus — Thu, 31 Jul 2025 19:43:18 GMT

Hello @dtsteinb ,

Thank you for the response.

We will keep the case open until we hear back from you.

Please perform an upgrade on the weekends and kindly let us know if you encounter any issues.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

pinky_ruckus — Mon, 04 Aug 2025 14:36:01 GMT

Hello @dtsteinb ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Upgrade Firmware

pinky_ruckus — Wed, 06 Aug 2025 15:00:32 GMT

Hello @dtsteinb ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Upgrade Firmware

pinky_ruckus — Fri, 08 Aug 2025 14:12:32 GMT

Hi @dtsteinb ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community

Re: Upgrade Firmware

dtsteinb — Thu, 14 Aug 2025 13:34:51 GMT

I will probably do it in the next couple of days. Do you know why when I do a speed test and I am connect via the Ruckus I cant break 90mb/s download (I have 200mb/s line) When I change and go through the Xfinity router I get the 200 mb/s. I was getting that speed before and now it seems crippled again.