https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Turn-power-off-on-Unleased-APP-DUMB-and-did-a-power-cycle-and/m-p/30743#M283 <P style="margin: 0;">I was attempting to troubleshoot an issue with one of my smart home features (Honeywell Thermostate) and turned the power off within the unleased app (iOS).&nbsp; Immediately following that no matter what I did (and still do) I get the message</P> <P style="margin: 0;"></P> <P style="margin: 0;">"You are not connected to the Unleased network, go to settings (ie go to iOS settings)".&nbsp; There is nothing in my settings that I'm aware that I need to change</P> <P style="margin: 0;"></P> <P style="margin: 0;">Then I did a hard power down VIA the instructions provided here on Amazon's Lennar smart home support.&nbsp; My two APs have power (solid green), my lower level AP has CTL in solid green (no upstairs AP does not have a CTL light at all going, just black - this is very close to the switch).&nbsp; I've checked all the Cat5 cables, there are lights on them on the switch.&nbsp;&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">I'm going mad and don't know what to do.&nbsp; Help!</P> <P style="margin: 0;"></P> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_60d5002f1b31ce166cbe21a1_4a74b3fb895e2412a553aae78700dbe2_Ruckus-751e2de3-a151-454f-af5d-a63f76626c4f-422455900.jpg"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2295i878F27B3648B100E/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_60d5002f1b31ce166cbe21a1_4a74b3fb895e2412a553aae78700dbe2_Ruckus-751e2de3-a151-454f-af5d-a63f76626c4f-422455900.jpg" alt="Image_ images_messages_60d5002f1b31ce166cbe21a1_4a74b3fb895e2412a553aae78700dbe2_Ruckus-751e2de3-a151-454f-af5d-a63f76626c4f-422455900.jpg" /></span> </DIV> Thu, 24 Jun 2021 21:59:11 GMT tyler_bauman 2021-06-24T21:59:11Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Turn-power-off-on-Unleased-APP-DUMB-and-did-a-power-cycle-and/m-p/30743#M283 <P style="margin: 0;">I was attempting to troubleshoot an issue with one of my smart home features (Honeywell Thermostate) and turned the power off within the unleased app (iOS).&nbsp; Immediately following that no matter what I did (and still do) I get the message</P> <P style="margin: 0;"></P> <P style="margin: 0;">"You are not connected to the Unleased network, go to settings (ie go to iOS settings)".&nbsp; There is nothing in my settings that I'm aware that I need to change</P> <P style="margin: 0;"></P> <P style="margin: 0;">Then I did a hard power down VIA the instructions provided here on Amazon's Lennar smart home support.&nbsp; My two APs have power (solid green), my lower level AP has CTL in solid green (no upstairs AP does not have a CTL light at all going, just black - this is very close to the switch).&nbsp; I've checked all the Cat5 cables, there are lights on them on the switch.&nbsp;&nbsp;</P> <P style="margin: 0;"></P> <P style="margin: 0;">I'm going mad and don't know what to do.&nbsp; Help!</P> <P style="margin: 0;"></P> <DIV style="text-align: center;"> <span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_60d5002f1b31ce166cbe21a1_4a74b3fb895e2412a553aae78700dbe2_Ruckus-751e2de3-a151-454f-af5d-a63f76626c4f-422455900.jpg"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2295i878F27B3648B100E/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_60d5002f1b31ce166cbe21a1_4a74b3fb895e2412a553aae78700dbe2_Ruckus-751e2de3-a151-454f-af5d-a63f76626c4f-422455900.jpg" alt="Image_ images_messages_60d5002f1b31ce166cbe21a1_4a74b3fb895e2412a553aae78700dbe2_Ruckus-751e2de3-a151-454f-af5d-a63f76626c4f-422455900.jpg" /></span> </DIV> Thu, 24 Jun 2021 21:59:11 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Turn-power-off-on-Unleased-APP-DUMB-and-did-a-power-cycle-and/m-p/30743#M283 tyler_bauman 2021-06-24T21:59:11Z