topic how can i request a new ICX7150 replacement in RUCKUS Support for Lennar Homes

how can i request a new ICX7150 replacement

JonCordova1 — Mon, 05 Dec 2022 21:23:38 GMT

Re: how can i request a new ICX7150 replacement

Yarenis — Mon, 05 Dec 2022 22:02:45 GMT

@JonCordova1

Can you confirm what is the issue you have with the unit, and if you are a Lennar home client?

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

Re: how can i request a new ICX7150 replacement

JonCordova1 — Mon, 09 Jan 2023 22:21:57 GMT

I followed everything from the forum and had also an IT guy from Lennar also another neighbor confirmed that the ICX 7150 needs to be exchange.
thanks.

Re: how can i request a new ICX7150 replacement

Jayavidhya — Tue, 10 Jan 2023 15:41:17 GMT

Hi @Joncordova

Please provide an image/photo where you are trying to connect via console from ICX 7150 - C12 P (USB type C to USB ) to PC. Before uploading the photos please login to the RUCKUS account and you can upload the image.

Best regards,

Jayavidhya

Lennar Home Community