topic Re: I have a used Ruckus H510 that is not responding to a factory reset. in RUCKUS Support for Lennar Homes

I have a used Ruckus H510 that is not responding to a factory reset.

elwafi — Sun, 22 Jun 2025 13:46:19 GMT

I have a used Ruckus H510 that is not responding to a factory reset.

The device also does not respond to a hardware reset.

I checked the power supply (48V PoE) and made sure the Ethernet connection is working properly.

The device's LEDs flash briefly upon startup.

The default login via super/sp-admin or admin/admin does not work.

I intend to use it as a standalone device without a controller.

I would appreciate any information or guidance from the Ruckus team or community.

Thanks in advance!

Imran_ruckus — Mon, 23 Jun 2025 13:00:51 GMT

Hi @elwafi
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Imran_ruckus — Wed, 25 Jun 2025 12:33:14 GMT

Hi @elwafi
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Imran_ruckus — Fri, 27 Jun 2025 14:09:39 GMT

Hi @elwafi
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Please confirm.

Thank you again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support