topic ICX7150-C12P not powering on in RUCKUS Support for Lennar Homes

ICX7150-C12P not powering on

Aldaz — Wed, 18 Jun 2025 14:22:28 GMT

My Ruckus ICX7150-C12P does not power up, when plugged in, the light comes up and then it goes off after a few seconds.

Re: ICX7150-C12P not powering on

pinky_ruckus — Wed, 18 Jun 2025 14:32:53 GMT

Hi @Aldaz ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that your Ruckus Switch does not power up, the light comes up and turns off.

Kindly shoot a video similar to the EXAMPLE Video provided in the link.

In the video, please ensure to capture the following:

1. Show the plug of the ICX-7150-C12P Switch being connected to a working outlet.

2. Simultaneously, display the light status on the switch.

Please refer to the below pictures as an example.

Please use the below link to upload a VIDEO:

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ICX7150-C12P not powering on

pinky_ruckus — Fri, 04 Jul 2025 16:35:33 GMT

Hello @Aldaz ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ICX7150-C12P not powering on

pinky_ruckus — Mon, 07 Jul 2025 14:35:54 GMT

Hello @Aldaz ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ICX7150-C12P not powering on

pinky_ruckus — Mon, 14 Jul 2025 14:43:21 GMT

Hi @Aldaz ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community