topic Re: Upgrade ICX7150-C12 to latest firmware in RUCKUS Support for Lennar Homes

Re: Upgrade ICX7150-C12 to latest firmware

DnA — Wed, 14 May 2025 18:59:37 GMT

Hi, now that we are in 2025, can you share the CURRENT RECOMMENDED VERSION as of May 14, 2025?

Re: Upgrade ICX7150-C12 to latest firmware

Imran_ruckus — Wed, 14 May 2025 19:25:15 GMT

Hi @DnA

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it seems you are inquiring about the recommended firmware version for the RUCKUS ICX-7150-C12P Switch.

While several firmware versions have been released for the switch with the most recent being version 09.0.10j. However, for Lennar users, we recommend version 08.0.95g. This version is both stable and fully meets the switching requirements for Lennar home environments.

If you need any assistance with upgrading your RUCKUS ICX-7150-C12P Switch, please feel free to reach out.

Thank you once again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: Upgrade ICX7150-C12 to latest firmware

Imran_ruckus — Fri, 16 May 2025 13:07:42 GMT

Hi @DnA

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Upgrade ICX7150-C12 to latest firmware

DnA — Fri, 16 May 2025 15:54:34 GMT

Thanks. We are currently on version 08.0.90dT211.

We've started noticing relatively frequent drops on endpoints, currently appears to be hitting Apple and Fire/Amazon devices most frequently. Resetting the wifi connection on the device takes care of the issue, but we are hoping there is a code version out there that has addressed bugs/security patches/perfomance that will remove the issue entirely.

it looks like 08.0.95r has some bug fixes included and the latest stable version - 09.0.10j includes the performance and security piece.

What makes Lennar homeowners so special they cannot take advantage of these enhancements? Also, the longer we wait to upgrade, the more hops we need to do. It looks like we'd already be at (4) hops just to get to the latest via upgrade path: 08.0.90dT211 → 08.0.80d → 08.0.80f → 08.0.95g → 09.0.10j)

Re: Upgrade ICX7150-C12 to latest firmware

Imran_ruckus — Fri, 16 May 2025 16:03:44 GMT

Hi @DnA

I hope this message finds you well.

Thank you for your communication and for acknowledging the completion of the software recovery process. We greatly appreciate your continued engagement.

Regarding the Switch upgrade process, we recommend transitioning to version 08.0.95g, identified as the stable version for Lennar Home users.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process. Utilizing this tool is straightforward: users simply need to input the IP Address, Username, and password associated with the Switch into the software interface.

For your convenience, please find the necessary resources below:

1. Download the Upgrade software for Windows: Link: Upgrade Software for Windows

2. Download the Upgrade software for MAC: Link: Upgrade Software for MAC

3. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

We highly value your input and would greatly appreciate your feedback on our upgrade tool. Your insights are instrumental in our ongoing efforts to enhance user experience and ensure the tool meets your needs effectively. Please take a moment to share your thoughts, suggestions, or any issues you encountered while using the tool. Your feedback is invaluable to us and will guide us in further improving the tool for all our users. Thank you for your time and contribution.

Should you require any assistance throughout the process, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to support you every step of the way.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Upgrade ICX7150-C12 to latest firmware

Imran_ruckus — Mon, 19 May 2025 14:30:46 GMT

Hi @DnA

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Upgrade ICX7150-C12 to latest firmware

DnA — Mon, 19 May 2025 17:14:05 GMT

Hi Imran - thank you for following up. We will try your upgrade utility in a few weeks. We have a lot going on within the home right now that doesn't afford us taking an outage until after the holidays. Thank you!

Re: Upgrade ICX7150-C12 to latest firmware

Imran_ruckus — Mon, 19 May 2025 17:26:32 GMT

Hi @DnA

Thank you for your response and the update.

As per our process, we will be closing this post since we cannot keep it open for long without any updates.

If you encounter any issues during the upgrade process, please feel free to create a new post and include a link to this thread as a reference. We’ll be happy to assist you further.

Thank you once again for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support