topic Re: internet slow after power outage may be due to routing code issue in RUCKUS Support for Lennar Homes

internet slow after power outage may be due to routing code issue

ANgu0524 — Fri, 09 May 2025 00:45:01 GMT

i have tried alot of options from the forum. i am having trouble accessing the switch. admin and password will not work. i have a macbook and using the terminal to access the command line is not working.

Re: internet slow after power outage may be due to routing code issue

Imran_ruckus — Fri, 09 May 2025 12:27:58 GMT

Hi @ANgu0524

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering intermittent internet connectivity.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To better assist you, could you please provide the following information:

Could you please let me know if you can log into the RUCKUS ICX-7150-C12P Switch dashboard on a web browser?

You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address.

Please check the other IP Addresses from the IP scan results, by the name of Ruckus Wireless or Brocade Communications to confirm the IP address of the Switch and try to log in.

Kindly try to log into the Switch on the web browser using the default credential.

The RUCKUS Switch default credentials will be as mentioned below.

Username: super

Password: sp-admin

If the above credentials don’t work, you can try below default credential combinations as well.

Please let me know how it goes.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS | Lennar Home Community Forum

Re: internet slow after power outage may be due to routing code issue

ANgu0524 — Fri, 09 May 2025 19:25:19 GMT

Hi Imran Sanadi,

The below screenshot is far as i get. Unfortunately the passwords don't work. I know my password for my unleashed dashboard. Should it be the same? However that does not work for the switch either. Is there a way to access the switch without a username and password? I want to see if this is truly a routing issue.

Thank you!

Anh

Re: internet slow after power outage may be due to routing code issue

ANgu0524 — Fri, 09 May 2025 19:27:35 GMT

Re: internet slow after power outage may be due to routing code issue

Imran_ruckus — Fri, 09 May 2025 19:32:34 GMT

Hi @ANgu0524

Greetings!

Thank you for the information you shared.

Could you please download the PuTTY application and attempt to log in to the CLI using the Switch IP Address identified in the IP scan? You can download PuTTY from the following link:
🔗 https://www.putty.org/

Connection Method:

Telnet – Port 23 (if SSH does not work)

Once connected, the command-line prompt should look similar to one of the following:

ICX7150-C12 Router> OR ICX7150-C12 Switch>

Please enter the following commands after logging into the CLI (press Enter after each command), and share the output:

enable

show version

show flash

You may either copy and paste the command output or share screenshots. If you encounter any issues or errors, feel free to share those as well. I'm here to assist you with any questions you may have.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: internet slow after power outage may be due to routing code issue

ANgu0524 — Fri, 09 May 2025 22:56:15 GMT

Imran Sanadi,

Unfortunately i do not have windows. Is there a way to do this with a MAC?

Re: internet slow after power outage may be due to routing code issue

ANgu0524 — Sun, 11 May 2025 03:10:28 GMT

Hello I believe I was able to fix it! Is there a way to make my secondary partition a switch as well SPS? Right now it reads SPR

Re: internet slow after power outage may be due to routing code issue

Imran_ruckus — Mon, 12 May 2025 12:27:46 GMT

Hi @ANgu0524

Thank you for the response and the information you shared.

Please enter the following commands to bring the Secondary partition of the Switch to the SPS Code.

Note: Hit Enter to accept each command

enable

copy flash flash secondary

boot system flash secondary yes

Example:

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait until the flash finishes)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: internet slow after power outage may be due to routing code issue

ANgu0524 — Mon, 12 May 2025 17:30:01 GMT

Thank you I will try this next week

Re: internet slow after power outage may be due to routing code issue

Imran_ruckus — Mon, 12 May 2025 18:39:25 GMT

Hi @ANgu0524

Thank you for the response and the update.

Please keep me updated on the progress.

Thank you again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: internet slow after power outage may be due to routing code issue

Imran_ruckus — Fri, 16 May 2025 13:05:25 GMT

Hi @ANgu0524

Thank you for the response and the update.

Please keep me updated on the progress.

Thank you again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: internet slow after power outage may be due to routing code issue

ANgu0524 — Fri, 16 May 2025 13:15:23 GMT

I’m away from home right now on vacation but I will keep you updated once I’m home. Thank you for checking!

Re: internet slow after power outage may be due to routing code issue

Imran_ruckus — Fri, 16 May 2025 13:17:52 GMT

Hi @ANgu0524

Thank you for your update.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: internet slow after power outage may be due to routing code issue

ANgu0524 — Sun, 25 May 2025 16:41:23 GMT

This has been resolved I had issues with copying the flash and I found that I needed to “write memory” first. Thank you for the help!

Re: internet slow after power outage may be due to routing code issue

Imran_ruckus — Mon, 26 May 2025 12:35:59 GMT

Hi @ANgu0524

Thank you for the response.

Great!!! Glad to know that the issue is now resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.